Location: Pan Wales with a minimum of 1 day per week working in the office (we have office bases in Cardiff, Swansea, Rhyl, Wrexham and Felinehli) .
Contract: Permanent (subject to continued funding)
Hours: 21 hours per week
Interview date: 4th November 2026
Please note CV's submitted will not be put forward for shortlisting.
Job Introduction:
(Job Summary and duties)
About you:
(Key skills from Person Specification)
Time off
29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year).
Paid Carers and Compassionate leave
35 hour working week for full time equivalent employees.
Benefits
- Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.
- Workplace counselling - frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by a counsellor. Frontline Workers can also access 121 counselling sessions.
- Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.
- Shelter Cymru operates a contributory pension scheme – employer contribution 4.25% and 5% employee contribution.
- Pension Salary Exchange
- Non-contributory group life assurance scheme (up to two times annual salary)
- Enhanced maternity, paternity, shared parental and adoption pay
- Contribution to Christmas party.
- Access to the Blue Light Scheme via Blue Light Card Homelessness Discounts
- Access to Charity worker discounts via https://www.charityworkerdiscounts.com/
About us:
We are delighted that you are considering joining the team at Shelter Cymru.
We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives.
We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities.
You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up.
People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change.
So come and join the fight for home and become part of the Shelter Cymru team!
Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits – for further details of the key benefits available please visit the recruitment page of our website
Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.
Swansea & Brecon Diocesan Board of Finance Ltd
#J-18808-Ljbffr
Read more employer: Shelter Cymru
Shelter Cymru is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in housing law. With generous benefits including 29 days of annual leave, hybrid working options, and a strong focus on employee wellbeing, staff are empowered to grow both personally and professionally while contributing to meaningful change in North East Wales. Join a dedicated team that values collaboration and strives to provide vital support to those in need.
