Peer Research Coordinator

Peer Research Coordinator

Full-Time On-site
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Title: Peer Research Coordinator

Location: Pan Wales

Salary: Β£28,419 per annum (pro rata) - Β£17,051pa

Contract: Permanent

Hours: 21hrs per week

Closing date: 10am - 2 November 2026

Interview date: 13 November 2026

Document links:

Job description: SC828 Peer Research Support Coordinator Oct 26.doc

Application form: Application Form July 25.docx

Please note CV's submitted will not be put forward for shortlisting.

Application Guidance: Guidance for Applicants.pdf

Job Introduction:

Shelter Cymru is seeking an experienced and empathetic individual to take on the role of Peer Research Coordinator. This role sits at the heart of the Fight for Home, and is vital in helping us ensure that the work we do to tackle the root causes of the housing emergency is rooted in lived experience of homelessness and other housing issues.


The Peer Research Team is a well established function at Shelter Cymru, and is made up of a number of individuals who support our work on casual contracts. As a Team they undertake a range of activities including both qualitative and quantitative research as well as report writing and public speaking.

The Peer Research Coordinator acts as the primary point of contact for Peer Researchers with Shelter Cymru as an organisation. This includes supporting them on a day-to-day basis, marketing the work of the team, recruiting and onboarding new members and other activity that may arise.

The role works closely with the wider Shelter Cymru Campaigns Team and particularly the staff in policy, research and public affairs.

This is offered as a part-time role at 21 hours per week.

We welcome the opportunity to speak with people about the vacancy and if you are interested in an informal conversation with Robin White, Head of Campaigns, please let us know.

Benefits:

Time off

  • 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year).
  • 3 paid wellbeing days (pro rata for part time staff)
  • Paid Carers and Compassionate leave

Wellbeing

  • 35 hour working week for full time equivalent employees.
  • Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.
  • Workplace counselling -frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by a counsellor. Frontline Workers can also access 121 counselling sessions.
  • Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.

Financial

  • Shelter Cymru operates a contributory pension scheme – employer contribution 4.25% and 5% employee contribution.
  • Pension Salary Exchange
  • Non-contributory group life assurance scheme (up to two times annual salary)
  • Enhanced maternity, paternity, shared parental and adoption pay
  • Enhanced sick pay scheme.
  • Contribution to Christmas party.
  • Access to the Blue Light Scheme via Blue Light Card Homelessness Discounts
  • Access to Charity worker discounts via https://www.charityworkerdiscounts.com/

About us:

We are delighted that you are considering joining the team at Shelter Cymru.

We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives.

We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities.

You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up.

People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change.

So come and join the fight for home and become part of the Shelter Cymru team!

Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits – for further details of the key benefits available please visit the recruitment page of our website

Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.

Peer Research Coordinator employer: Shelter Cymru

Shelter Cymru is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in housing law. With generous benefits including 29 days of annual leave, hybrid working options, and a strong focus on employee wellbeing, staff are empowered to grow both personally and professionally while contributing to meaningful change in North East Wales. Join a dedicated team that values collaboration and strives to provide vital support to those in need.

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Contact Details:

Shelter Cymru Recruitment Team