Housing Law Caseworker Western Bay
Housing Law Caseworker Western Bay

Housing Law Caseworker Western Bay

Swansea Full-Time 24000 - 32000 Β£ / year (est.) Home office (partial)
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Shelter Cymru

At a Glance

  • Tasks: Join our team as a Housing Law Caseworker, providing vital housing advice and support.
  • Company: Shelter Cymru is dedicated to fighting the housing emergency across Wales.
  • Benefits: Enjoy 29 days annual leave, hybrid working, and access to counselling services.
  • Other info: Flexible hours available; specify your preference for full or part-time in your application.
  • Why this job: Make a real difference in people's lives while working in a supportive, passionate team.
  • Qualifications: No specific qualifications required; just a desire to help others and learn.

The predicted salary is between 24000 - 32000 Β£ per year.

Title: Housing Law Caseworker (Western Bay) x 2 posts

Location: Swansea with a minimum of 1 day per week working in the office.

Salary: Β£28,356 per annum

Contract: Permanent

Hours: x 1 Full time (35hrs per week) and x1 Part time (17.5hrs)

Please note CV\’s submitted will not be put forward for shortlisting.

An exciting opportunity has now arisen at Shelter Cymru for a Housing Law Caseworker who will work within our Housing Services team based in Swansea.

The post holder will be part of a team who provide a National Housing Advice Service through a mixture of centre, court and surgery based services across Western Bay.

We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales

NB:- please can you note on your application if you wish to be considered for Full or Part time, or both.

About you:

(Key skills from Person Specification)

Time off

  • 29 days annual leave plus 2 Shelter Cymru days and public holidays(pro-rata for part-time staff and those joining part-way through the year).
  • Paid Carers and Compassionate leave
  • 35 hour working week for full time equivalent employees.
  • Hybrid working – We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.
  • Workplace counselling- frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by a counsellor. Frontline Workers can also access 121 counselling sessions.
  • Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.
  • Shelter Cymru operates a contributory pension scheme – employer contribution 4% and 5% employee contribution.
  • Non-contributory group life assurance scheme (up to two times annual salary)
  • Enhanced maternity, paternity, shared parental and adoption pay

We are delighted that you are considering joining the team at Shelter Cymru.

We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives.

We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities.

You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up.

People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change.

So come and join the fight for home and become part of the Shelter Cymru team!

Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits – for further details of the key benefits available please visit the recruitment page of our website

Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.

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Housing Law Caseworker Western Bay employer: Shelter Cymru

Shelter Cymru is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in housing law. With a flexible hybrid working model, generous annual leave, and comprehensive employee assistance programmes, staff are empowered to grow both personally and professionally while contributing to meaningful change in the community. Join a dedicated team in Swansea that believes in the importance of home and works tirelessly to support individuals facing housing challenges.
Shelter Cymru

Contact Detail:

Shelter Cymru Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Housing Law Caseworker Western Bay

✨Tip Number 1

Familiarise yourself with the key issues in housing law, particularly those relevant to Wales. Understanding local legislation and common challenges faced by tenants will help you stand out during interviews.

✨Tip Number 2

Network with professionals in the housing sector, especially those who work with Shelter Cymru or similar organisations. Attend local events or workshops to make connections that could provide insights or referrals.

✨Tip Number 3

Demonstrate your passion for social justice and housing rights in your conversations. Share any relevant volunteer experiences or personal stories that highlight your commitment to helping those in need.

✨Tip Number 4

Prepare thoughtful questions about the role and the organisation's approach to housing issues. This shows your genuine interest and helps you assess if Shelter Cymru is the right fit for you.

We think you need these skills to ace Housing Law Caseworker Western Bay

Knowledge of Housing Law
Client Advocacy
Communication Skills
Empathy and Compassion
Problem-Solving Skills
Attention to Detail
Case Management
Negotiation Skills
Research Skills
Ability to Work Under Pressure
Teamwork and Collaboration
Time Management
Understanding of Social Issues
Report Writing

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Law Caseworker position. Tailor your application to highlight how your skills and experiences align with these needs.

Highlight Relevant Experience: In your application, focus on any previous experience in housing law or related fields. Use specific examples to demonstrate your understanding of housing issues and your ability to provide effective support.

Express Your Passion: Shelter Cymru values individuals who are passionate about making a difference. In your cover letter, convey your commitment to helping those in housing need and your alignment with the organisation's mission and values.

Specify Your Availability: Clearly indicate whether you are applying for the full-time or part-time position, or both, as requested in the job description. This will help the hiring team consider your application appropriately.

How to prepare for a job interview at Shelter Cymru

✨Understand Housing Law Basics

Familiarise yourself with the key principles of housing law, especially those relevant to Wales. Being able to discuss recent changes or current issues in housing law will demonstrate your knowledge and commitment to the role.

✨Showcase Your Empathy

As a Housing Law Caseworker, you'll be dealing with vulnerable individuals. Prepare examples that highlight your ability to empathise and support clients through difficult situations. This will show that you understand the emotional aspects of the job.

✨Highlight Teamwork Experience

Shelter Cymru values collaboration. Be ready to discuss your previous experiences working in teams, particularly in challenging environments. Emphasising your ability to work well with others will align with their team-oriented culture.

✨Prepare Questions About Hybrid Working

Since the role involves hybrid working, think of insightful questions about how the team manages this approach. Asking about communication strategies or support for remote workers shows your proactive attitude and interest in the workplace culture.

Housing Law Caseworker Western Bay
Shelter Cymru
Location: Swansea
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