At a Glance
- Tasks: Plan and deliver engaging social media content to raise awareness and support for Shelter Cymru's mission.
- Company: Join a passionate team at Shelter Cymru, dedicated to making a difference in housing rights.
- Benefits: Enjoy 29 days annual leave, hybrid working, and access to counselling and support services.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make an impact by amplifying voices and building a strong community around housing issues.
- Qualifications: Welsh language skills and experience in social media management are essential.
The predicted salary is between 28419 - 28419 £ per year.
Location: Cardiff or Swansea with a minimum of 1 day per week working in the office.
Salary: £28,419 per annum
Contract: Permanent
Hours: 35 hours per week
Closing date: 8 June 2026
Please note this role is Welsh Essential.
The Social Media Officer has a key role to play in planning and delivering communications to key Shelter Cymru groups, such as the public, supporters and stakeholders. Together the team is working to achieve the aims of our Strategy including building on our social media profile and communicating key messages that strengthen our reputation, tell people what we do, build support for our cause, raise awareness of people’s rights and enable people to seek help when they need it.
In collaboration with the Communications Manager you will create, write, edit, co-ordinate and publish content across our various social media channels. You will help to maintain and build Shelter Cymru’s brand reputation and recognition to the public.
About you: (Key skills from Person Specification)
- 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part‑time staff and those joining part‑way through the year).
- Paid Carers and Compassionate leave.
- 35 hour working week for full time equivalent employees.
- Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.
- Workplace counselling - frontline workers have access to bi‑monthly peer support and reflective practice groups, facilitated by a counsellor. Frontline Workers can also access 121 counselling sessions.
- Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.
- Shelter Cymru operates a contributory pension scheme – employer contribution 4% and 5% employee contribution.
- Non‑contributory group life assurance scheme (up to two times annual salary).
- Enhanced maternity, paternity, shared parental and adoption pay.
- Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under‑represented within our workforce.
Social Media Officer in Cardiff employer: Shelter Cymru
Shelter Cymru is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in the heart of Cardiff or Swansea. With generous benefits including 29 days of annual leave, flexible hybrid working arrangements, and access to counselling services, we empower our Social Media Officers to thrive while making a meaningful impact on housing rights in Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Officer in Cardiff
✨Tip Number 1
Get to know the company inside out! Research Shelter Cymru's mission, values, and recent campaigns. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Show off your social media skills! Create a portfolio of your best work, including posts, campaigns, or analytics. This will demonstrate your expertise and creativity to the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Shelter Cymru.
We think you need these skills to ace Social Media Officer in Cardiff
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure you fully understand what the Social Media Officer role entails. Pay attention to the key skills and responsibilities mentioned, as this will help you tailor your application to what we’re looking for.
Show Off Your Writing Skills:Since this role involves creating and editing content, it’s crucial to showcase your writing abilities. Use clear, engaging language and don’t forget to proofread for any typos or grammatical errors. We want to see your personality shine through!
Highlight Relevant Experience:Make sure to include any previous experience you have in social media management or communications. Share specific examples of how you’ve successfully engaged audiences or built a brand online. This is your chance to show us what you can bring to the table!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shelter Cymru
✨Know Your Stuff
Make sure you’re familiar with Shelter Cymru’s mission and values. Research their social media presence and think about how you can contribute to building their brand. Be ready to discuss specific campaigns or posts that resonate with you.
✨Show Off Your Skills
Prepare examples of your previous social media work. Whether it’s content creation, engagement strategies, or analytics, have concrete instances ready to showcase your expertise. This will help demonstrate your fit for the role.
✨Be Ready for Welsh Questions
Since this role is Welsh Essential, brush up on your Welsh language skills. Practice common interview questions in Welsh and be prepared to answer in both languages if needed. This shows your commitment and readiness for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
