At a Glance
- Tasks: Plan and deliver engaging communications across social media to raise awareness and support for Shelter Cymru.
- Company: Join a passionate team at Shelter Cymru making a real difference in people's lives.
- Benefits: Enjoy 29 days annual leave, hybrid working, and access to counselling and support services.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission-driven organisation that values diversity and community impact.
- Qualifications: Welsh language skills and experience in social media content creation are essential.
The predicted salary is between 28419 - 28419 £ per year.
Location: Cardiff or Swansea with a minimum of 1 day per week working in the office.
Salary: £28,419 per annum
Contract: Permanent
Hours: 35 hours per week
Closing date: 8 June 2026
Please note this role is Welsh Essential.
The Social Media Officer has a key role to play in planning and delivering communications to key Shelter Cymru groups, such as the public, supporters and stakeholders. Together the team is working to achieve the aims of our Strategy including building on our social media profile and communicating key messages that strengthen our reputation, tell people what we do, build support for our cause, raise awareness of people’s rights and enable people to seek help when they need it.
In collaboration with the Communications Manager you will create, write, edit, co-ordinate and publish content across our various social media channels. You will help to maintain and build Shelter Cymru’s brand reputation and recognition to the public.
About you: (Key skills from Person Specification)
- 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part‑time staff and those joining part‑way through the year).
- Paid Carers and Compassionate leave.
- 35 hour working week for full time equivalent employees.
- Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.
- Workplace counselling - frontline workers have access to bi‑monthly peer support and reflective practice groups, facilitated by a counsellor. Frontline Workers can also access 121 counselling sessions.
- Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.
- Shelter Cymru operates a contributory pension scheme – employer contribution 4% and 5% employee contribution.
- Non‑contributory group life assurance scheme (up to two times annual salary).
- Enhanced maternity, paternity, shared parental and adoption pay.
- Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under‑represented within our workforce.
Social Media & Communications Officer — Hybrid (Wales) in Cardiff employer: Shelter Cymru
Shelter Cymru is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive hybrid working environment in the vibrant cities of Cardiff or Swansea. With generous benefits including 29 days of annual leave, access to workplace counselling, and a contributory pension scheme, we foster a culture of inclusivity and collaboration, empowering our team to make a meaningful impact in the community while developing their skills and careers.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media & Communications Officer — Hybrid (Wales) in Cardiff
✨Tip Number 1
Get to know the company inside out! Research Shelter Cymru's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and thinking about how your skills align with the role. Use examples from your past experiences to demonstrate your abilities and passion for social media and communications.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Shelter Cymru.
We think you need these skills to ace Social Media & Communications Officer — Hybrid (Wales) in Cardiff
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure you fully understand what the role entails. Highlight the key skills and responsibilities mentioned in the job description, as this will help you tailor your application to what we're looking for.
Show Your Passion for Social Media:We want to see your enthusiasm for social media and communications! Share examples of your previous work or projects that demonstrate your skills in creating engaging content and building a brand presence online.
Be Authentic and Personal:Let your personality shine through in your application. We appreciate authenticity, so don’t be afraid to share your unique perspective and experiences that relate to our mission at Shelter Cymru.
Apply Through Our Website:Make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Shelter Cymru
✨Know Your Stuff
Make sure you’re familiar with Shelter Cymru’s mission and values. Research their social media presence and recent campaigns. This will help you demonstrate your genuine interest in the role and how you can contribute to their goals.
✨Showcase Your Skills
Prepare examples of your previous work in social media and communications. Be ready to discuss specific campaigns you've worked on, the strategies you used, and the results achieved. This will show that you have the practical experience they’re looking for.
✨Be Ready for Welsh Language Questions
Since the role is Welsh Essential, brush up on your Welsh language skills. You might be asked to demonstrate your proficiency during the interview, so practice speaking about your experiences and ideas in Welsh to feel more confident.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about their future social media strategies or how they measure the success of their communications. It shows you’re engaged and thinking critically about the role.
