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- Tasks: Support the Housing Services team with admin tasks and ensure smooth operations.
- Company: Join a supportive organisation making a difference in the community.
- Benefits: Enjoy 29 days leave, hybrid work, and well-being days.
- Why this job: Be part of a team that values your contributions and offers growth.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: Diverse workplace welcoming applications from under-represented groups.
The predicted salary is between 24479 - 24479 £ per year.
Job Overview
Location: Cardiff (minimum 1 day per week in office)
Salary: £24,479 per annum
Contract: Permanent
Hours: 35hrs per week (pro rata for part‑time staff)
Closing date: 6 May 2026
Responsibilities
- Implement and maintain administrative systems for the Housing Services team.
- Provide professional and efficient support to team members and clients.
- Assist with scheduling, document preparation and record keeping.
- Ensure compliance with internal policies and external regulations.
Qualifications
- Experience in an administrative support role.
- Strong organisational and communication skills.
- Ability to work independently and as part of a small team.
- Proficiency with Microsoft Office and data management tools.
Benefits
- 35 hour working week for full‑time equivalent employees.
- Hybrid working with a minimum of 1 day per week in office.
- Time off: 29 days annual leave + 2 Shelter Cymru days, public holidays (pro rata for part‑time staff and new hires), and 3 paid Well‑being days for full‑time staff (pro rata for part‑time).
- Paid Carers and Compassionate leave.
- Pension scheme – employer contribution 4.25%, employee contribution 5%.
- Group life assurance up to two times the annual salary.
- Enhanced maternity, paternity, shared parental and adoption pay.
- Enhanced sick pay scheme.
- Contribution to Christmas party.
- Access to charity‑worker discounts via charityworkerdiscounts.com and Blue Light Discount.
- Employee Assistance Programme offering counselling, legal & financial support and online resources.
EEO Statement
We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under‑represented in our workforce.
Administrative Assistant - Cardiff employer: Shelter Cymru
Contact Detail:
Shelter Cymru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant - Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your organisational skills. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Administrative Assistant role in Cardiff. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Administrative Assistant - Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrative Assistant role. Highlight your experience in administrative support and any relevant skills that match the job description. We want to see how you can bring value to our Housing Services team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your organisational and communication skills, and let us know how you can contribute to our team.
Showcase Your Tech Skills: Since proficiency with Microsoft Office and data management tools is key, make sure to mention any relevant software you've used. If you have experience with specific tools, give us the details – we love to see tech-savvy candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Shelter Cymru
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrative Assistant and the specific responsibilities mentioned in the job description. Brush up on your knowledge of administrative systems and how they apply to housing services. This will show that you're genuinely interested and prepared.
✨Show Off Your Skills
Highlight your organisational and communication skills during the interview. Prepare examples from your past experience where you've successfully managed schedules or maintained records. This will help demonstrate your ability to provide efficient support to team members and clients.
✨Be Ready for Scenarios
Expect situational questions that assess how you would handle specific tasks or challenges. Think about how you would ensure compliance with internal policies or manage a busy workload. Practising these scenarios can help you respond confidently and effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the tools they use for data management. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.