Tender Support Representative

What's the role

At Shell Energy, we believe there's a better way to power your business.

Aligned with Shell's ambition to be a significant global power business and to become net zero by 2050, we are here to guide businesses to a better energy future. One that has the customer and a commitment to cleaner energy at the heart and makes it easy and affordable to embrace new technology.

We offer businesses across Britain 100% renewable electricity as standard. Our cleaner, affordable and simple solutions help companies manage their energy spend and plan their sustainability roadmap – a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials. We also offer natural gas to our customers with the option of supplying green gas on request.

What you'll be doing

Reporting into the Mid Market Sales Manager, the role is responsible for providing operational support across a high volume of mid market segment opportunities. The Tender Support Representative is primarily focused on the set up of opportunities in the sales pricing system and associated records in the CRM, demonstrating outstanding and consistent quality, accuracy, efficiency and productivity.

You will have the opportunity to make a lasting impact on an ambitious and growing B2B organisation.

Main accountabilities:

• Responsible for the accurate, timely set-up and associated data quality of a high volume of mid-market segment opportunities within the pricing tool and CRM.
• Maintaining high productivity in line with KPIs.
• Management of administrative lead / tender-to-quote processes on behalf of Sales Account Manager / Business Development Manager's
• Pricing support on behalf of Sales Account Manager / Business Development Manager's as required, communicating with colleagues to understand pricing requirements.
• Handling of Sales queries via the general Sales telephone line
• Other ad-hoc tasks at the request of the Mid Market Sales Manager and/or Head of Mid Market Sales

What you bring

The ideal candidate will possess strong interpersonal skills, demonstrating the ability to work effectively as a team player. They must exhibit exceptional organizational skills, maintaining high productivity and accuracy even when working at a fast pace and managing competing priorities during peak demand periods. Additionally, the candidate should have strong attention to detail and intermediate or higher analytical skills, particularly in Excel. Experience in Sales & Pricing Support is highly desirable, and familiarity with Sales Cloud (Salesforce.com) is a plus.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell in The United Kingdom

Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.

In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.