Strategy & Relationship Manager - Energy

, United Kingdom

Job Family Group:

Sales & Marketing

Worker Type:

Regular

Posting Start Date:

October 14, 2025

Business unit:

Trading and Supply

Experience Level:

Experienced Professionals

Job Description:

This is a home-based role supporting Shell Energy UK, which is headquartered in Milton Keynes.

What's the role

At Shell Energy, we believe there's a better way to power your business. Aligned with Shell's ambition to be a significant global power business and to become net zero by 2050, we are here to guide businesses to a better energy future. One that has the customer and a commitment to cleaner energy at the heart and makes it easy and affordable to embrace new technology.

We offer businesses across Britain 100% renewable electricity as standard. Our cleaner, affordable and simple solutions help companies manage their energy spend and plan their sustainability roadmap – a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials. We also offer natural gas to our customers with the option of supplying green gas on request.

What you'll be doing

Reporting into the Head of Mid-Market Sales, the Strategy & Relationship Manager will be responsible for driving new business growth, leveraging self-generated leads across the Business development team to exceed growth targets.

The role involves creating and implementing business development strategies for new products and services, identifying market trends and opportunities, and building and maintaining relationships with key clients.

Main accountabilities:

• Support the development of sales strategies to optimise performance and deliver new business opportunities across the Direct channel or Third parties
• Engage with external senior leaders to understand their strategic vision, needs and challenges.
• Identify and develop new business opportunities for growth.
• Build and maintain strong relationships with key senior customers/partners and decision makers.
• Support in developing go to market propositions and sales opportunity plans.
• Align presales activities with overall growth objectives and targets.
• Identify, evaluate and secure new relationships.
• Be responsible for the overall relationship management of all external partners and key customers.
• Responsible for developing a robust account plan across all partners to maximise the relationship and drive growth across the MM channel.
• Drive the collaboration between other business units to seek out and deliver value from opportunities such as solutions.
• Point of escalation for relationship issues such as complaints and poor behaviours.
• Manage Third party commercial frameworks.
• Responsible for identifying, developing, and deploying business cases to drive and enhance growth across MM.
• Responsible for identifying relationships that would be best placed in other areas of the segment such as I&C.
• Responsible for developing a robust engagement and hospitality plan to enhance key relationships.
• Support digital transformation journey, driving channel shift to dashboard
• Preparing and presenting regular sales reports to the Head of Mid Market Sales, highlighting key performance metrics, challenges, and opportunities.

What you bring

Fundamental skills needed:

• Detailed knowledge and experience of the energy markets, industry and sales processes and a demonstrable ability to achieve targets through a team.
• Must have significant experience of working in a commercially focussed and complex business environment.
• Ability to motivate, manage and incentivise a team to deliver Gross Margin against our business plan targets.
• High personal and professional integrity with desire to drive the highest quality sales through a team, whilst being passionate about delivering great data quality alongside an exceptional customer experience.
• Ability to manage multiple stakeholders to ensure customer and operational excellence.
• Able to create and develop new value building propositions to broaden the value delivered through Third Parties and Direct customers.
• Able to identify, target and where necessary incentivise important decision-making relationships to achieve our ambitious growth plan in Mid-Market.
• Able to demonstrate strong economic, market and financial skills.
• Must have a strong understanding of the UK Energy Market showing significant awareness of the strengths and weaknesses of the competition in the Supply market, along with the ability to capitalise on this knowledge.
• Able to identify and maximise commercial opportunities.
• A confident communicator with an ability to deliver complex messages simply, clearly, and concisely.
• Experience in supporting and developing a number of direct reports

You'll stand out if you:

• Demonstrate leading sales coaching capabilities and team motivational skills.
• Have strong organisational skills with ability to balance tactical and strategic business priorities

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell in The United Kingdom

Shell UK remains one of the North Sea's biggest producers, supplying around 10% of the UK's total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.

In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.