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- Tasks: Lead a global compliance team and manage ethics and compliance programmes.
- Company: Join Shell, a leader in energy transition and innovation.
- Benefits: Flexible working hours, competitive salary, and extensive training opportunities.
- Why this job: Make a real impact in compliance while working with cutting-edge technology.
- Qualifications: Experience in forensic investigation and regulatory compliance is essential.
- Other info: Diverse and inclusive workplace with strong career growth potential.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Reporting to the Head of Financial Crime, Regulation & Conduct Risk within the T&S (Trading & Supply) Compliance organisation, the Compliance, Conduct & Ethics (CCE) Manager will have responsibility to lead and manage the global compliance incident management framework and E&C (Ethics & Compliance) Programme for T&S. In addition, this individual will lead our Compliance Strategic Intelligence function and the team responsible for Leadership Committee Governance.
What you’ll be doing:
- Leading and managing the global Compliance, Conduct and Ethics team within T&S Compliance, including establishment of the overall vision and strategy for the team and strategy implementation.
- Leading engagement with key global business, compliance (Monitoring & Surveillance, Regulation, Advisory, etc.) and other functional stakeholders (Legal, HR, IRM, BID, Cyber etc) to manage compliance incidents, manage the E&C Programme for T&S and monitor E&C risks and trends within Shell’s Trading & Supply business (T&S).
- Leading the delivery of investigative findings with regards to identified compliance risk on business operations, regulatory compliance obligations and organisational reputation in T&S.
- Act as senior escalation point within investigations.
- Leading the upkeep of a robust CCE control framework to ensure compliance with all regulatory obligations, regulator expectations and best practices.
- Managing the team responsible for the High Risk Committee, High Risk Counterparty Committee, and other leadership risk-based decision-making fora.
- Driving remediation and continuous improvement activities based on predictive intelligence and key performance indicators.
- Lead and develop the Strategic Intelligence team to deliver high-impact insights across regulatory compliance, financial crime, and conduct risk domains.
- Drive cross-functional collaboration across business units, industry bodies, and government agencies to gather and synthesize strategic intelligence.
- Translate complex intelligence into actionable recommendations that inform risk management, policy development, and strategic decision-making.
- Champion the use of cutting-edge technologies (e.g., AI, machine learning, advanced analytics) to enhance intelligence gathering, analysis, and dissemination.
- Establish and maintain strategic partnerships with external stakeholders to stay ahead of emerging regulatory trends and threats.
- Oversee the development of intelligence frameworks, methodologies, and reporting standards to ensure consistency and quality.
- Oversee the monitoring of global regulatory landscapes and geopolitical developments to identify potential impacts on the organization.
- Being the lead liaison with Legal, Compliance Regulation and other relevant stakeholders with regards to reportable compliance breaches to regulators.
- Leading the delivery of the Management Information (MI) on team activities for reporting to senior management.
- Leading BAU management and ongoing improvements to the Compliance case management system (Salesforce) for incident management, with focus on reporting standards and MI.
- Driving continuous improvement and development of the team.
- Leading the criticality assessment of and stakeholder engagement on metrics to determine root causes, business performance impact and identified mitigation measures for identified incidents.
- Advocating factual and impartial approach to identify causal factors and related drivers behind escalated incidents to deduce insights and identify opportunities to enhance the overall E&C and Incident management framework.
- Promoting a proactive and predictive analytics-based approach to continuous monitoring of E&C Conduct, SECO register usage and Trading related incidents focusing on all compliance risk types.
- Fostering a culture of curiosity, innovation, and continuous learning while developing the skills and competencies of the team.
- Team leadership, coaching and mentoring.
What you bring:
- Extensive experience of forensic investigation within government, Financial Services, or trading firm.
- Proven experience in strategic intelligence, regulatory compliance, or financial crime risk within a complex organization.
- Strong understanding of regulatory environments and emerging risks across financial services or energy sectors.
- Demonstrated ability to lead high-performing teams and influence senior stakeholders with a demonstrated ability to motivate, develop and drive performance and encourage positive team dynamics.
- Experience with advanced data analytics tools and platforms; familiarity with AI-driven intelligence solutions is a plus.
- Excellent communication, synthesis, and storytelling skills to convey complex insights clearly and persuasively.
- Significant experience in leading an incident management team and developing a robust applicable incident management control framework.
- Very strong and demonstrated analytical skills and high level of objectivity.
- Robust understanding of global incident management regulations, compliance requirements and expectations.
- Excellent interpersonal skills.
- Extensive technical knowledge and experience across a broad spectrum of trading compliance functional domains and knowledge of global financial regulatory compliance requirements.
- Impartial and honest with ability to maintain strict confidentiality, independence and standards of professionalism in the conduct and management of assessments.
- Extensive experience in conducting subject and witness interviews and collecting, preserving and analysing evidence.
- Deep understanding of the “3 Lines of Defence” model and proven ability to work in partnership with the 1st, 2nd and 3rd line of defence to deliver pragmatic risk management solutions which are cost effective and relevant for the business.
- Robust written and verbal communication skills with the ability to influence at all levels of an organisation, both internally and externally, and engage with a wide range of stakeholders.
- Credible and persuasive in ensuring the needs of our complex business are fully understood, resolve conflict and deliver tough messages.
- Demonstrated ability to collaborate, interact and partner with wide range of stakeholders across business, other compliance team members and other functions.
- Working knowledge of the global Energy markets (Gas, Power, Carbon and Oil) and trading markets.
- Demonstrated ability to navigate complex and dynamic environments.
- Knowledge of the global Energy markets (Gas, Power, Carbon and Oil) and financial markets is desirable.
- Proven leadership experience with a demonstrated ability to motivate, develop and drive performance and encourage positive team dynamics.
What we offer:
- Progress as a person as we work on the energy transition together.
- Continuously grow the transferable skills you need to get ahead.
- Work at the forefront of technology, trends, and practices.
- Collaborate with experienced colleagues with unique expertise.
- Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
- Benefit from flexible working hours, and the possibility of remote/mobile working.
- Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
- Take advantage of paid parental leave, including for non-birthing parents.
- Join an organisation working to become one of the most diverse and inclusive in the world.
- We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
- Grow as you progress through diverse career opportunities in national and international teams.
- Gain access to a wide range of training and development programmes.
Shell is an Equal Opportunity Employer. Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel. If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via careers@shell.com. We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.
CCE & Intelligence Manager employer: Shell Business Operations
Contact Detail:
Shell Business Operations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCE & Intelligence Manager
✨Tip Number 1
Network like a pro! Reach out to folks in your industry, especially those already at Shell. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by diving deep into compliance trends and challenges in the energy sector. Show us you’re not just a candidate, but a future leader who understands the landscape.
✨Tip Number 3
Practice your storytelling skills! We want to hear how your past experiences relate to the role. Make it engaging and relevant, so we can see the impact you've made.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace CCE & Intelligence Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in compliance, conduct, and ethics. We want to see how your background aligns with the specific responsibilities of the CCE & Intelligence Manager role.
Showcase Your Leadership Skills: Since this role involves leading a team, don’t forget to emphasise your leadership experience. Share examples of how you've motivated teams and driven performance in previous roles – we love to see that!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to convey your skills and experiences, as we appreciate well-structured applications that are easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Shell Business Operations
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of compliance regulations and the specific challenges faced in the Trading & Supply sector. Familiarise yourself with the latest trends in financial crime and regulatory compliance, as this will show that you're not just a candidate, but someone who is genuinely interested in the field.
✨Showcase Your Leadership Skills
As a CCE & Intelligence Manager, you'll need to demonstrate your ability to lead high-performing teams. Prepare examples of how you've motivated and developed team members in the past, and be ready to discuss your approach to fostering a culture of curiosity and continuous improvement.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past incidents you've managed or been involved in, and be ready to explain your thought process, the actions you took, and the outcomes achieved.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating complex ideas clearly and concisely. Use storytelling techniques to convey your experiences and insights, making sure to highlight how they relate to the responsibilities of the CCE & Intelligence Manager position.
