At a Glance
- Tasks: Lead client relationships and turn data into impactful retail strategies.
- Company: Shelftrak, a fast-growing tech company revolutionising travel retail.
- Benefits: Hybrid working, autonomy, and direct exposure to global brands.
- Other info: Join a dynamic team with ambitious growth plans and excellent career opportunities.
- Why this job: Make a real impact on how top brands execute in-store with AI insights.
- Qualifications: Experience in FMCG category development and strong commercial mindset required.
The predicted salary is between 60000 - 80000 £ per year.
Help global brands win where it matters most: at the shelf. Shelftrak is redefining how brands and retailers understand retail execution. Using AI-powered image recognition, we analyse thousands of retail fixtures globally, delivering SKU-level insight on category share, pricing, promotions, visibility, compliance, and execution quality. Our data helps some of the world’s leading FMCG brands make faster, smarter commercial decisions across one of the most competitive retail environments in the world: travel retail. This role sits at the centre of that process.
We are looking for a commercially-minded Client & Category Development Lead who can build strong client relationships, identify growth opportunities, and turn data into programmes that drive measurable business impact. This is not a passive reporting role. You will be expected to lead conversations, challenge thinking, uncover opportunities, and ensure Shelftrak programmes deliver real commercial value for clients.
What you’ll own
- Build strong relationships with global FMCG brands and retail partners
- Identify client needs, commercial opportunities, and execution gaps across categories and markets
- Lead the implementation and ongoing development of Shelftrak and ShelfCheck programmes
- Turn SKU-level data into clear, commercially actionable recommendations
- Deliver insight-led presentations and strategic reviews directly to clients
- Help clients improve category performance through better ranging, pricing, promotions, visibility, and execution
- Influence category and execution strategy using evidence-based insight
- Work closely with the commercial team to identify upsell, expansion, and growth opportunities
- Develop client-specific growth plans and execution improvement programmes
- Ensure client outputs are commercially relevant, actionable, and aligned to business objectives
- Become a recognised expert in travel retail execution and category development
What we’re looking for
Must have:
- Proven experience in FMCG category development, customer management, insights, or retail analytics
- Strong commercial mindset with the ability to identify opportunities and influence outcomes
- Experience working directly with clients or retail partners in a consultative capacity
- Deep understanding of category levers including space, assortment, pricing, promotions, and visibility
- Strong ability to turn data into compelling commercial stories and recommendations
- Advanced Excel capability and confidence handling complex datasets
- Strong PowerPoint and Power BI skills with experience creating high-quality client-facing outputs
- Excellent presentation and stakeholder management skills
- Confidence leading conversations with senior commercial teams
Nice to have:
- Experience within travel retail
- Experience managing international or multi-market clients
- Exposure to owning category management or perfect store programmes
Why Shelftrak
- Direct exposure to global brands and senior decision-makers
- Opportunity to influence how some of the world’s biggest brands execute in-store
- A highly visible role with real ownership and commercial impact
- Fast-growing business with ambitious expansion plans
- Opportunity to shape the future of AI-powered retail execution
- Hybrid working with flexibility
- High level of autonomy and responsibility
Client & Category Development Lead - Travel Retail employer: Shelftrak Ltd
Shelftrak is an exceptional employer, offering a dynamic work environment where innovation meets commercial impact. As a Client & Category Development Lead in the travel retail sector, you will enjoy direct exposure to global brands and senior decision-makers, with ample opportunities for professional growth and autonomy. Our hybrid working model promotes flexibility, while our commitment to redefining retail execution through AI empowers you to make meaningful contributions that drive success for both clients and the company.
StudySmarter Expert Advice🤫
We think this is how you could land Client & Category Development Lead - Travel Retail
✨Tip Number 1
Network like a pro! Get out there and connect with people in the FMCG and travel retail sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers or clients, make sure to highlight your experience with data analysis and category development. Use real examples of how you've turned insights into actionable strategies that drove results. This is your time to shine!
✨Tip Number 3
Prepare for those interviews! Research the company and its clients thoroughly. Understand their challenges in travel retail and think about how you can help them improve their category performance. Tailor your pitch to show how your skills align with their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talent that can help us redefine retail execution. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Client & Category Development Lead - Travel Retail
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Client & Category Development Lead. Highlight your experience in FMCG category development and client management, and don’t forget to showcase your commercial mindset!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us how you can build strong relationships with global brands and turn data into actionable insights. Be specific about your achievements and how they relate to the job.
Showcase Your Data Skills:Since this role involves turning SKU-level data into recommendations, make sure to highlight your advanced Excel and Power BI skills. Share examples of how you've used data to influence outcomes in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Shelftrak Ltd
✨Know Your Data
Make sure you’re familiar with the types of data Shelftrak uses, especially around SKU-level insights. Be ready to discuss how you can turn complex datasets into actionable recommendations that drive commercial value.
✨Build Client Relationships
Prepare examples of how you've successfully built strong relationships with clients in the past. Think about specific strategies you used to identify their needs and how you turned those insights into growth opportunities.
✨Showcase Your Presentation Skills
Since this role involves delivering insight-led presentations, practice presenting your ideas clearly and confidently. Use PowerPoint or Power BI to create a mock presentation that highlights your ability to communicate complex information effectively.
✨Understand Travel Retail Dynamics
If you have experience in travel retail, be sure to highlight it. If not, do some research on the unique challenges and opportunities in this sector. Showing that you understand the environment will set you apart from other candidates.
