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For Companies At a Glance
- Tasks: Lead client relationships and turn data into actionable insights for growth.
- Company: Shelftrak, a dynamic player in the travel retail sector.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping brands improve their retail execution.
- Qualifications: Experience in travel retail and strong communication skills required.
- Other info: Join a collaborative team focused on delivering high-quality insights.
The predicted salary is between 48000 - 72000 £ per year.
Shelftrak is looking for an experienced Account Director to lead and deepen relationships with key clients in the travel retail channel. This role is focused on owning senior client relationships, understanding each client’s commercial priorities, and working closely with internal teams to ensure Shelftrak delivers high-quality, actionable insight on a day-to-day basis. The Account Director will play a critical role in turning Shelftrak data into clear guidance that helps clients improve execution, make better decisions, and unlock growth — while also identifying opportunities to grow revenue through additional project work.
Key Responsibilities
- Own and develop senior relationships with Shelftrak’s key brand clients
- Act as the primary day-to-day client contact, ensuring consistent, high-quality delivery
- Understand each client’s business priorities, challenges, and commercial objectives
- Use Shelftrak data to identify clear execution gaps, opportunities, and recommendations
- Translate complex data into simple, commercially relevant insights and guidance
- Work closely with the internal delivery, insight, and field teams to ensure outputs meet client expectations
- Proactively identify opportunities for additional analysis, projects, or services that add value for clients and drive incremental revenue for Shelftrak
- Support client planning cycles, reviews, and senior stakeholder presentations
Candidate Profile
- Proven experience in travel retail, ideally from a brand-side role in category management, commercial development, or a similar function
- Strong understanding of retail execution, including shelf layout, ranging, pricing, promotions, and in-store compliance
- Comfortable engaging with senior stakeholders in global brand owner organisations
- Confident working with data and insights, and translating them into clear commercial actions
- Strong communication and relationship-building skills
- Commercially minded, with the ability to spot growth opportunities and build value-led proposals
Account Director - Travel Retail employer: Shelftrak Ltd
Contact Detail:
Shelftrak Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Travel Retail
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel retail industry and let them know you're on the hunt for an Account Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of Shelftrak's data and how it can drive client success. Be ready to discuss how you can turn insights into actionable strategies that align with clients' commercial objectives.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share examples of how you've successfully managed senior client relationships in the past. Highlight your ability to understand their business priorities and deliver high-quality results.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Director - Travel Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your experience in travel retail and any relevant achievements that showcase your ability to build strong client relationships.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've turned data into actionable insights and how you've helped clients achieve their commercial objectives.
Showcase Your Communication Skills: Since this role involves engaging with senior stakeholders, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t shy away from showing your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Shelftrak Ltd
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding Shelftrak's key clients in the travel retail sector. Familiarise yourself with their commercial priorities and challenges. This will not only show your genuine interest but also help you articulate how you can add value to their business.
✨Master the Data Game
Since the role involves translating complex data into actionable insights, brush up on your data analysis skills. Be prepared to discuss how you've used data in past roles to drive decisions and improve execution. Bring examples of how you've identified gaps and opportunities using data.
✨Showcase Your Relationship-Building Skills
Highlight your experience in managing senior client relationships. Think of specific instances where you successfully engaged with stakeholders and how you navigated challenges. This will demonstrate your ability to be the primary contact for clients and ensure high-quality delivery.
✨Spot Growth Opportunities
Prepare to discuss how you've identified and capitalised on growth opportunities in previous roles. Think about how you can apply this to Shelftrak’s services. Being commercially minded is key, so come ready with ideas on how you could propose additional projects or services that would benefit clients.
