At a Glance
- Tasks: Deliver excellent customer service and serve great food and drinks in a lively pub environment.
- Company: Join JW Lees, a family of pubs known for friendly hospitality.
- Benefits: Competitive pay with tips, staff discounts, and wellbeing support.
- Other info: Great opportunities for career progression within our family of pubs.
- Why this job: Be part of a supportive team and grow your skills in hospitality.
- Qualifications: No experience needed; just bring enthusiasm and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
JW Lees is recruiting a Bar and Waiting Team Member to deliver excellent customer service in our busy pubs.
You’ll be part of a supportive team, with a focus on friendly hospitality and delivering great drinks and food to our customers.
Experience isn’t essential; enthusiasm and a willingness to learn are valued.
We offer competitive pay with tips, staff discounts, wellbeing support and opportunities to progress within our family of pubs, inns and hotels.
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Bar & Waiting Team Member – Shine in Service & Growth employer: Sheldon Arms
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering our Front of House Team Leaders not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With extensive development programmes, generous discounts, and a commitment to sharing in the company's success through profit-sharing bonuses, we create an environment where you can thrive both personally and professionally while enjoying the vibrant atmosphere of our pubs, inns, and hotels across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Waiting Team Member – Shine in Service & Growth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sheldon Arms. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sheldon Arms
Don't be shy about reaching out to Sheldon Arms directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar & Waiting Team Member – Shine in Service & Growth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sheldon Arms and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sheldon Arms
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
