At a Glance
- Tasks: Deliver top-notch customer service and support your team in a lively pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts on food and drink, and wellbeing support.
- Other info: Great opportunities for career growth and development in a supportive environment.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 12 - 12 € per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Compensation: Minimum Wage
Bar and Waiting Team Member employer: Sheldon Arms
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With fantastic benefits like discounts on food and drink, opportunities for career progression, and a strong commitment to teamwork, we ensure that every team member feels valued and part of our success story.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be focused on providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
✨Tip Number 3
Be ready to show your passion for hospitality! Whether it's talking about your favourite beers or sharing a memorable dining experience, let your enthusiasm for the industry come through. We want to see that you're excited about being a brand ambassador!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our fabulous team. Don’t miss out on this opportunity!
We think you need these skills to ace Bar and Waiting Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you're proactive and supportive, so share any experiences or moments that highlight your passion for providing great customer service.
Tailor Your Application:Make sure to customise your application to reflect the values of JW Lees. Mention how you align with our family-oriented approach and our commitment to quality service. This shows us that you understand what we're all about!
Highlight Teamwork Skills:As a Bar and Waiting Team Member, teamwork is key! In your application, emphasise any experiences where you've worked well in a team. We love to see candidates who can support their teammates and contribute to a positive work environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer at JW Lees!
How to prepare for a job interview at Sheldon Arms
✨Know Your Beers
Familiarise yourself with the different types of beers and drinks offered by JW Lees. Being able to confidently discuss their offerings will show your passion for the role and help you stand out as a brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to delivering best-in-class service.
✨Team Player Mindset
Be ready to discuss how you support your teammates in a busy environment. Share experiences where you helped out colleagues or worked collaboratively to ensure everything ran smoothly, as teamwork is key in this role.
✨Show Your Passion for Hospitality
Even if you lack direct experience, convey your enthusiasm for the hospitality industry. Talk about why you love working with people and what excites you about being part of a family-owned business like JW Lees.
