At a Glance
- Tasks: Lead the Sales Administration team to ensure smooth vehicle order processing and customer satisfaction.
- Company: Join Shelbourne Motors, a top automotive group in Northern Ireland with award-winning success.
- Benefits: Enjoy 30 days annual leave, a pension scheme, and staff discounts after 6 months.
- Other info: Great career progression opportunities in a supportive work environment.
- Why this job: Be part of a fast-growing company where your leadership can make a real difference.
- Qualifications: 2+ years in Sales Administration and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Portadown
Salary: Competitive (dependent on experience)
Hours: 40 hours per week. Monday - Thursday: 8:30am - 5:30pm, Friday: 8:30am - 3:00pm
About Shelbourne Motors
Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating from two state-of-the-art locations, we proudly represent leading global brands including Toyota, Nissan, Kia, Renault, Dacia, and Maxus, alongside our successful AutoSelect used car supermarkets, and growing Fleet (fleet4u) and Rental (SVRgo) divisions.
The Role
We are seeking a Team Leader Sales Administration to join our team in Portadown. This is a key leadership position responsible for overseeing the Sales Administration function, ensuring a seamless and efficient process from order placement through to vehicle delivery. You will lead, coach and support the Sales Admin team, ensuring all customer orders are processed accurately, efficiently, and in line with company procedures helping deliver an outstanding customer experience.
Key Responsibilities
- Lead and manage the Sales Administration team to consistently exceed customer and internal expectations
- Oversee the end-to-end administration of vehicle orders, from order placement through to delivery and taxation
- Act as the main escalation point for resolving queries or issues within the Sales Admin team
- Ensure accuracy across all systems and documentation, maintaining clear communication internally and with customers
- Complete all dealership administrative processes including returns, SORN, V5 checks, CDK updates, and record keeping
- Conduct regular audit checks in line with company standards
- Manage all month-end administration, ensuring vehicles are invoiced, taxed, and recorded correctly
- Maintain compliance with company policies and legal requirements
- Build strong working relationships with Sales teams and internal departments
- Respond efficiently to customer queries, delivering a high level of customer satisfaction
- Support smooth handovers and delivery processes across departments
The Person
- Organised, proactive and detail-driven individual with strong leadership ability
- Minimum 2 years Sales Administration experience in the automotive industry
- Proven experience managing or supporting a team
- Experience with vehicle taxation processes
- Excellent organisational and multitasking skills
- Strong attention to detail and accuracy
- Effective communication and interpersonal skills
- Proficiency in Microsoft Office
Desirable:
- Working knowledge of Keyloop/CDK systems
- Experience managing deal files
Why Join Shelbourne Motors?
As one of Northern Irelands fastest-growing motor retailers, we offer a supportive and rewarding working environment, along with:
- 30 days annual leave (increasing with service)
- Company pension scheme
- Staff events and recognition initiatives
- Staff car purchase scheme (after 6 months)
- Opportunities for career progression within a growing business
How to Apply
If you're ready to take the next step in your career and join an ambitious, customer-focused organisation, we'd love to hear from you. Apply online: Submit your CV via the application portal.
Confidential enquiries: Call our HR team on.
Shelbourne Motors Limited is proud to be an Equal Opportunities Employer.
Skills: Processing Of Orders, Data Entry, Excel spreadsheet, General Administration, Telephone Skills, Sales Office Administration, Invoice Checking
Benefits: Pension Fund, company events, Employee discount, 30 days annual leave (increasing with long service), Free onsite parking
Sales Administration Team Leader employer: Shelbourne Motors
Shelbourne Motors is an award-winning automotive group in Northern Ireland, known for its progressive work culture and commitment to employee development. With a focus on customer satisfaction and sustainability, we offer a supportive environment that includes competitive salaries, generous annual leave, and opportunities for career progression. Join us in Portadown and be part of a team that values ambition, teamwork, and recognition.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administration Team Leader
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administration Team Leader at Shelbourne Motors, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Shelbourne Motors. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administration Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administration Team Leader
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Shelbourne Motors:When writing your cover letter, make sure to tailor your message specifically for Shelbourne Motors. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Shelbourne Motors
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Shelbourne Motors that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Shelbourne Motors that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Shelbourne Motors’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
