At a Glance
- Tasks: Sell parts and provide top-notch service to customers daily.
- Company: Join a leading motor industry company with a focus on teamwork.
- Benefits: Enjoy 30 days annual leave, competitive salary, and fun staff treats.
- Other info: Opportunities for growth and performance-related bonuses await you.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Excellent communication skills and a clean driving licence required.
The predicted salary is between 25000 - 35000 £ per year.
Location: Portadown premises
Hours of work: Monday – Friday 8.30am - 5.30pm and alternate Saturday 9.00am - 1.00pm
THE ROLE
As a Senior Parts Advisor, you will provide an excellent service to our internal and external customers on a daily basis and in a timely manner. The role involves:
- Selling parts to internal & external customers to achieve agreed targets
- Optimising sales opportunities
- Order taking via telephone, email and face to face
- Order picking
- Carrying out daily / weekly stock checking
- Systematically arranging the parts in the stock room
- Assisting with the pre-picking of parts for service workshop team
- Delivering parts to our trade customers
THE PERSON
The ideal candidate will be an excellent communicator and have a commitment to delivering outstanding customer service. A valid clean driving licence is essential as you may, on occasions, be required to deliver parts to our customers. Preference will be given to applicants with 2-3 years of previous experience in a similar role within the motor industry. Applicants with previous customer‑facing experience from other industries who have knowledge or an interest in vehicle layout, function and location of required parts for service and common repairs may also be considered. Preference will be given to those with a valid forklift licence.
Benefits
- 30 days annual leave (increasing with long service)
- Company pension scheme
- Industry leading performance pay plan
- Staff treats (pizza lunches etc)
Salary
Competitive salary plus potential to earn performance related bonuses.
To Apply
Speak to us in confidence by calling 028 3839 6800. Closing date: Applications must be submitted by 5.30pm on Saturday 31st May 2026.
Shelbourne Motors Limited is an Equal Opportunities Employer.
Senior Parts Advisor in Portadown employer: Shelbourne Motors
At Shelbourne Motors Limited, we pride ourselves on being an excellent employer, offering a supportive work culture that values outstanding customer service and teamwork. Our Portadown location provides a vibrant environment with opportunities for professional growth, competitive salaries, and generous benefits including 30 days of annual leave and performance-related bonuses. Join us to be part of a dedicated team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Parts Advisor in Portadown
✨Tip Number 1
Get to know the company! Research Shelbourne Motors and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with someone from the company, be ready to explain why you're the perfect fit for the Senior Parts Advisor role. Highlight your experience and how it aligns with their needs.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're proactive and serious about the position.
✨Tip Number 4
Don't forget to follow up! After any interaction, send a quick thank-you message. It keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Parts Advisor in Portadown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Parts Advisor role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits with what we're looking for. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:As a Senior Parts Advisor, communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through your writing style or by providing examples of past experiences where you excelled in this area.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Shelbourne Motors!
How to prepare for a job interview at Shelbourne Motors
✨Know Your Parts
Familiarise yourself with common vehicle parts and their functions. This will not only help you answer technical questions but also show your passion for the motor industry. Brush up on the latest trends and technologies in automotive parts to impress your interviewers.
✨Customer Service Focus
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about specific situations where you went above and beyond for a customer, as this is crucial for a Senior Parts Advisor. Be ready to discuss how you handle difficult customers or resolve conflicts.
✨Practice Your Communication Skills
As an excellent communicator, you’ll need to demonstrate this during the interview. Practice articulating your thoughts clearly and confidently. Consider role-playing with a friend to simulate the interview environment, focusing on both verbal and non-verbal communication.
✨Show Your Sales Savvy
Be prepared to discuss your experience with sales targets and how you've achieved them in the past. Think of specific strategies you used to optimise sales opportunities and be ready to share these insights. Highlight any relevant metrics or achievements to back up your claims.
