Sales Support Coordinator in Portadown

Sales Support Coordinator in Portadown

Portadown Full-Time On-site
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Shelbourne Motors is one of Northern Ireland’s most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (Fleet4U) and Rental (SVRgo) divisions.

Recently, Shelbourne Motors has experienced significant growth, transformation and recognition, including:

  • Dealer Group of the Year 2024 & 2025
  • EV Dealer of the Year 2025
  • Best Marketing Campaign 2025
  • Business Eye – Northern Ireland’s Fastest Growing Family Business
  • AM Awards – Highly Commended: Best Marketing Strategy

Our people, ambition, and long-term vision drive our success: to be the most trusted, customer-centred and sustainable automotive group.

The Role: Sales Support Coordinator - Renault

Hours: 42.5 hours per week - Monday – Friday: 8:30am – 5:30pm

We are now seeking a motivated and detail-orientated sales support coordinator to support our sales team at our Portadown location. The purpose of the sales support coordinator is to assist the sales and aftersales team in the smooth running of the Renault sales and aftersales departments. The Sales Support Coordinator must devote themselves to learning about our products. The aim of the role is to coordinate the progression of vehicles from their arrival on site to being forecourt ready. Using the latest technology, some duties will include checking in vehicles, forecourt branding, assisting the sales & aftersales teams, taxing cars, greeting customers and supporting the site and forecourt maintenance of the Portadown site.

Key Responsibilities:

  • Provides practical & administrative support to the sales team, such as taxing cars, MOT vehicles & administrative support as required
  • Manage and update the Site Movement Sheet to accurately reflect where all vehicles are on site at any given time from delivery to service, buffing, repair, valet and the forecourt.
  • Ensure showroom is clean and tidy and supplies of refreshments are continually available
  • Assists in the maintenance, quality and condition of the vehicles on display
  • Ensures that forecourt stock is clean and serviceable for static and dynamic demonstrations to prospective customers and that the vehicle presentation meets Dealership standards
  • Support the aftersales manager to assist in the smooth running of the department.

About You

  • Ability to process information accurately and efficiently, including memorising licence plate numbers
  • Excellent communication skills, both verbal and written
  • Excellent organisational skills
  • Ability to work as part of a team and work collaboratively with multiple stakeholders
  • Willingness to work in an outdoor environment, moving cars and performing driving duties, taxing cars, customer service and other driving duties.
  • Working knowledge of Microsoft packages, in particular Excel
  • Valid driver’s licence
  • Flexibility and willingness to learn on the job

If you have what it takes to join a proactive and dynamic company and feel that you will be an asset to us, we would like to hear from you.

Shelbourne Motors Limited is an Equal Opportunities Employer.

Ref: SSC.2026.56

Salary £28,000

Benefits 30 days holidays increasing with length of service
Free employer car parking
Employer Pension Contributions
Staff preferential vehicle purchase schemes

Shelbourne Motors Limited trading as Shelbourne Motors Portadown, Shelbourne Motors Nissan, Shelbourne Motors Newry, and Fleet4u is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Shelbourne Motors Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.

We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase. Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required

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Sales Support Coordinator in Portadown employer: Shelbourne Motors

Shelbourne Motors is an exceptional employer, offering a dynamic work environment within one of Northern Ireland's leading automotive groups. With a strong focus on employee development and recognition, we provide numerous growth opportunities and a supportive culture that values innovation and teamwork. Our state-of-the-art facilities and commitment to excellence make us a rewarding place to build a career in the automotive industry.

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Contact Details:

Shelbourne Motors Recruitment Team