At a Glance
- Tasks: Manage workshop workflow, maximise technician productivity, and ensure top-notch quality.
- Company: Join a leading automotive company with a focus on teamwork and excellence.
- Benefits: Enjoy 30 days annual leave, pension contributions, and staff vehicle purchase schemes.
- Other info: Dynamic role with opportunities for growth and a positive work atmosphere.
- Why this job: Be a key player in delivering exceptional customer satisfaction and quality service.
- Qualifications: Light Vehicle Maintenance Level 3 and experience in a fast-paced workshop environment.
The predicted salary is between 31900 - 35000 £ per year.
The role
This position is a key role within the Aftersales department, responsible for controlling the workflow of the workshop, maximising technician productivity, and ensuring the highest standards of quality and customer satisfaction.
- Manage and control the daily workflow of the workshop.
- Allocate jobs effectively to maximise technician efficiency and productivity in line with monthly targets, and hold reviews to provide regular feedback that improves individual performance.
- Work closely with Service Advisors and Technicians to ensure smooth operations.
- Conduct quality checks on completed work to ensure compliance with safety and technical standards.
- Oversee the use of hand tools, power tools, welding equipment, and other technical apparatus.
- Ensure work is completed to the highest standards and within agreed timeframes.
- Assist with equipment repair, troubleshooting, and maintenance as required.
- Support team members with technical guidance on schematics, assembly, or mechanical issues.
- Ensure the work environment meets the highest standards and fosters a positive atmosphere focused on safety, efficiency, and customer satisfaction.
About You
- A minimum of Light Vehicle Maintenance Level 3 qualification.
- Previous experience as a Workshop Controller or Senior Technician within a franchised dealership.
- Strong organisational and leadership skills.
- Ability to work in a fast-paced environment.
- A team player with a focus on efficiency, quality & customer service.
- A full clean UK driving licence.
Benefits
- 30 days Annual Leave (increasing with length of service).
- Employer Pension Contributions.
- Staff preferential vehicle purchase schemes.
- Free employer car parking.
Working Hours
Monday - Thursday 8.00am - 5.30pm
Friday 8.00am - 3.00pm
Every third Saturday 9.00am - 1.00pm
Location
Newry
Salary
£31,900.00 - £35,000.00 per year
To Apply
Speak to us in confidence by calling HR Direct Line 028 3839 6800
CLOSING DATE: Applications must be submitted by 5.30pm on Saturday 20th June 2026.
Shelbourne Motors Limited is an Equal Opportunities Employer.
Workshop Administrator in Newry employer: Shelbourne Motors
Shelbourne Motors Limited is an exceptional employer, offering a supportive work culture that prioritises employee growth and satisfaction. With competitive benefits such as 30 days of annual leave, employer pension contributions, and preferential vehicle purchase schemes, employees are encouraged to thrive in a positive environment focused on quality and customer service. Located in Newry, the company fosters a collaborative atmosphere where team members can develop their skills and contribute to the success of the workshop.
