At a Glance
- Tasks: Manage workshop workflow, maximise technician productivity, and ensure top-notch quality.
- Company: Join a leading automotive company with a focus on teamwork and excellence.
- Benefits: Enjoy 30 days annual leave, pension contributions, and staff vehicle purchase schemes.
- Other info: Dynamic role with opportunities for growth and a positive work atmosphere.
- Why this job: Be a key player in delivering exceptional customer satisfaction and quality service.
- Qualifications: Light Vehicle Maintenance Level 3 and experience in a fast-paced workshop environment.
The predicted salary is between 31900 - 35000 £ per year.
The role
This position is a key role within the Aftersales department, responsible for controlling the workflow of the workshop, maximising technician productivity, and ensuring the highest standards of quality and customer satisfaction.
- Manage and control the daily workflow of the workshop.
- Allocate jobs effectively to maximise technician efficiency and productivity in line with monthly targets, and hold reviews to provide regular feedback that improves individual performance.
- Work closely with Service Advisors and Technicians to ensure smooth operations.
- Conduct quality checks on completed work to ensure compliance with safety and technical standards.
- Oversee the use of hand tools, power tools, welding equipment, and other technical apparatus.
- Ensure work is completed to the highest standards and within agreed timeframes.
- Assist with equipment repair, troubleshooting, and maintenance as required.
- Support team members with technical guidance on schematics, assembly, or mechanical issues.
- Ensure the work environment meets the highest standards and fosters a positive atmosphere focused on safety, efficiency, and customer satisfaction.
About You
- A minimum of Light Vehicle Maintenance Level 3 qualification.
- Previous experience as a Workshop Controller or Senior Technician within a franchised dealership.
- Strong organisational and leadership skills.
- Ability to work in a fast-paced environment.
- A team player with a focus on efficiency, quality & customer service.
- A full clean UK driving licence.
Benefits
- 30 days Annual Leave (increasing with length of service).
- Employer Pension Contributions.
- Staff preferential vehicle purchase schemes.
- Free employer car parking.
Working Hours
Monday - Thursday 8.00am - 5.30pm
Friday 8.00am - 3.00pm
Every third Saturday 9.00am - 1.00pm
Location
Newry
Salary
£31,900.00 - £35,000.00 per year
To Apply
Speak to us in confidence by calling HR Direct Line 028 3839 6800
CLOSING DATE: Applications must be submitted by 5.30pm on Saturday 20th June 2026.
Shelbourne Motors Limited is an Equal Opportunities Employer.
Workshop Administrator in Newry employer: Shelbourne Motors
Shelbourne Motors is an award-winning automotive group in Northern Ireland, renowned for its commitment to customer experience, innovation, and sustainability. As a Sales Manager, you will thrive in a dynamic work culture that prioritises teamwork and employee development, with access to extensive benefits including 42 days of annual leave, a competitive pension scheme, and industry-leading performance pay. Join us in Portadown to be part of a rapidly growing team where your contributions are valued and recognised.
