At a Glance
- Tasks: Lead and inspire parts teams to achieve profitability and customer satisfaction.
- Company: Join Shelbourne Motors, an award-winning automotive group in Northern Ireland.
- Benefits: Enjoy 30 days' annual leave, a company car, and employee discounts.
- Other info: Opportunities for career growth and a culture of continuous improvement.
- Why this job: Be part of a dynamic team driving innovation in the motor industry.
- Qualifications: 3 years of managerial experience and extensive knowledge of the motor industry.
The predicted salary is between 31500 - 38500 £ per year.
About the company
Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (Fleet4U) and Rental (SVRgo) divisions.
Recently, Shelbourne Motors has undergone a major period of transformation and recognition. Most recently, we were proudly awarded the following:
- Dealer Group of the Year 2024
- EV Dealer of the Year 2025
- Best Marketing Campaign 2025
- Business Eye Northern Irelands Fastest Growing Family Business
- AM Awards Highly Commended: Best Marketing Strategy
At Shelbourne Motors, we are committed to finding individuals who not only have the right skills but also elevate our customer experience and share our passion for innovation, integrity, and service excellence. We ensure that every new team member is a perfect fit for their role. We are looking for a commercially driven Group Parts Manager to lead and inspire our parts teams across our Newry & Portadown sites.
The Role
The Group Parts Manager's primary objective is to lead the parts team to deliver profitability and excellent customer satisfaction. This will involve the management of a team of group parts trade specialists, parts advisors and trainees to ensure the highest levels of productivity and customer standards are reached at all times.
Location: Based in Portadown, with weekly travel to also oversee the Newry site.
About you:
This role suits someone with substantial experience in leading a team in a large organisation in the motor industry. We are looking for someone who has the ability to consistently deliver results as well as motivate teams to reach their full potential.
Targets & Objectives
Reporting to the COO, you will work closely with the sales and aftersales departments to help achieve business objectives, including manufacturer and financial targets. With responsibility for the overall performance of the centre, you will drive a continuous improvement culture underpinned by the company values, coaching and inspiring teams to exceed targets while delivering an outstanding level of customer care.
General duties:
- Strategically review the performance of the parts teams against the budget, identifying and addressing shortfalls while recognising opportunities for optimum performance.
- Drive a culture of continuous improvement, focusing on customer satisfaction, operational efficiency and commercial performance.
- Manage operational processes to ensure the efficient receipt, storage, control and distribution of parts.
- Manage all aspects of parts inventory, ensuring stock levels are maintained to meet customer demand while minimising excess stock.
- Support account growth by identifying opportunities to enhance the service offering and strengthen the customer partnership.
- Manage costs attributable to the parts department, continually reviewing and monitoring parts pricing policies, discounts and trade discounts to maintain profitability.
- Manage the Group Parts facilities and equipment, ensuring the highest standard of compliance in respect to the environment, quality and health and safety.
Why join us?
- 30 days' annual leave
- Employee Referral Programme
- Long Service Awards
- Company Events
- Free parking
- Employee Discounts
- Company Car
What we are looking for:
- A business leader with positive and proactive attitude
- Confident communicator who can inspire a team
- Proficient IT skills and willingness to lead on digital transformation
- Experience in working with DMS (Dealer management systems)
- Experience in people management and team building
- Extensive knowledge of the motor industry
Benefits:
- Company car
- Company pension
- Employee discount
- On-site parking
- Referral programme
Ability to commute/relocate: Portadown, County Armagh: reliably commute or plan to relocate before starting work (required)
Experience:
- Managerial: 3 years (required)
- Parts: 3 years (preferred)
- Car dealership: 4 years (preferred)
Skills:
- Management
- Parts
- Car dealership
Group Parts Manager employer: Shelbourne Motors
Shelbourne Motors is an award-winning automotive group in Northern Ireland, renowned for its commitment to customer experience, innovation, and sustainability. As a Sales Manager, you will thrive in a dynamic work culture that prioritises teamwork and employee development, with access to extensive benefits including 42 days of annual leave, a competitive pension scheme, and industry-leading performance pay. Join us in Portadown to be part of a rapidly growing team where your contributions are valued and recognised.
