At a Glance
- Tasks: Lead and inspire teams at our Portadown site, driving performance and customer satisfaction.
- Company: Join Shelbourne Motors, an award-winning automotive group with a passion for innovation.
- Benefits: Enjoy 30 days annual leave, employee discounts, and a company car.
- Other info: Unique opportunity to shape the future of a leading automotive group.
- Why this job: Be part of a dynamic team making a real impact in the motor industry.
- Qualifications: Proven leadership experience in the motor industry and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Shelbourne Motors is one of Northern Ireland's most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.
In recent years, Shelbourne Motors has undergone a major period of transformation and recognition. Most recently, we were proudly awarded:
- Dealer Group of the Year 2024
- EV Dealer of the Year 2025
- Best Marketing Campaign 2025
- Business Eye Northern Ireland's Fastest Growing Family Business
- AM Awards Highly Commended: Best Marketing Strategy
At Shelbourne Motors, we are committed to finding individuals who not only have the right skills but who elevate our customer experience and share our passion for innovation, integrity, and service excellence. We ensure that every new team member is a perfect fit for their role. We are seeking a driven and commercially astute General Manager to lead and inspire our Portadown site.
The Role
The General Manager will have overall responsibility for the leadership and management of the assigned dealerships in the Portadown site, including Toyota, Nissan, AutoSelect and Renault, as well as group functions such as Valet and Sales Administration. This is a strategic role where you will be responsible for driving performance in the area of customer satisfaction, sales, profit and quality, inspiring the teams to deliver the highest standard of service to our customers.
About you
This role is suited to someone who has substantial experience in leading a team in a large organisation within the motor industry. We are looking for someone who has the ability to consistently deliver results as well as motivate teams to reach their full potential.
People Targets & objectives
Reporting to the COO, you will work closely with the sales and aftersales departments to help achieve business objectives including manufacturer and financial targets. With responsibility for the overall performance of the centre, you will drive a continuous improvement culture underpinned by the company values, coaching and inspiring teams to exceed targets while delivering an outstanding level of customer care.
General duties
- Strategically reviews performance across the assigned dealerships and identifies future trends & opportunities.
- Agrees and implements departmental budgets and assigned dealership objectives, regularly monitoring performance against the budget and addressing any adverse trends with the appropriate corrective action.
- Builds and maintains relationships with manufacturers, customers and staff teams by understanding their requirements and exceeding their expectations.
- Monitors the performance of the management team, using key measures and supporting them to manage and coach their respective teams.
- Manages the Portadown site, facilities, equipment, ensuring the highest standard of compliance in respect to the environment, quality and health and safety.
Why join us?
With 53 years in business and a strong track record of providing outstanding care, this is a unique opportunity to join our Management team at a Group level. Working closely with other managers, you will play an integral part in helping the business achieve monthly and quarterly objectives.
What we are looking for
- A business leader with a positive and proactive attitude.
- Confident communicator who can inspire a team.
- Experience in using MS Office Packages.
- Experience in working with DMS (Dealer management systems).
- Experience in people management and team building.
- Extensive knowledge of the motor industry.
Shelbourne Motors Limited is an Equal Opportunities Employer.
Skills: Car Sales, Customer Service, Customer Care
Benefits: 30 days annual leave, Employee Referral Programme, Long Service Awards, Company Events, Free parking, Employee Discounts, Company Car (T&C's apply)
General Manager employer: Shelbourne Motors
Shelbourne Motors is an award-winning automotive group in Northern Ireland, renowned for its commitment to innovation and exceptional customer service. With a strong focus on employee growth and a collaborative work culture, we offer a range of benefits including 30 days annual leave, employee discounts, and opportunities for career advancement. Join us in Portadown and be part of a dynamic team that values integrity and excellence while driving the future of the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Shelbourne Motors and its values. Understand their recent achievements and how you can contribute to their success. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your leadership style and how you’ve driven results in previous roles. Confidence is key when you’re aiming for that General Manager position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Shelbourne Motors team. Let’s get you that dream job!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer experiences and driving innovation.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and any achievements in the motor industry. We love seeing how you've made a difference in previous roles, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Shelbourne Motors. Use it to connect your skills and experiences directly to the job description. Be specific about how you can help us achieve our goals.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Shelbourne Motors
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of key performance indicators. Brush up on sales figures, customer satisfaction ratings, and profit margins relevant to the automotive industry. Being able to discuss these metrics confidently will show that you're ready to drive performance.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've motivated teams in the past. Think of specific examples where you inspired your team to exceed targets or improve customer service. This will help the interviewers see how you can elevate their customer experience.
✨Understand the Company Culture
Research Shelbourne Motors and its values. Be ready to discuss how your personal values align with theirs, especially around innovation, integrity, and service excellence. Showing that you fit into their culture will make you a more attractive candidate.
✨Prepare Questions
Have insightful questions ready for the interviewers. Ask about their vision for the Portadown site or how they measure success in customer satisfaction. This not only shows your interest but also gives you a chance to assess if this role is the right fit for you.
