At a Glance
- Tasks: Provide top-notch customer service and sell parts to meet targets.
- Company: Join Shelbourne Motors, an award-winning automotive group in Northern Ireland.
- Benefits: Enjoy 30 days annual leave, staff purchase scheme, and social events.
- Other info: Opportunities for career growth and recognition in a supportive environment.
- Why this job: Be part of a dynamic team in a fast-growing, innovative company.
- Qualifications: Excellent communication skills and a valid driving licence required.
The predicted salary is between 24000 - 30000 € per year.
Shelbourne Motors is one of Northern Ireland's most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions. Our success is driven by our people, our ambition, and our long-term Vision: To be the most trusted, customer-centred and sustainable automotive group. Our mission and values place customer experience, innovation, teamwork and zero-emissions leadership at the heart of everything we do.
We are now seeking a dedicated, hard-working Parts Advisor, proficient in exemplary customer service, to join our team in Portadown.
Location: Newry premises
Hours of work: Monday - Friday 8.30am - 5.30pm and alternate Saturday 9.00am - 1.00pm
THE ROLE
- Selling parts to internal & external customers to achieve the agreed targets
- Optimising sales opportunities
- Order taking via the telephone, email and face to face
- Order picking
- Carrying out daily / weekly stock checking
- Systematically arranging the parts in the stock room
- Assisting with the pre-picking of parts for service workshop team
- Delivering parts to our trade customers
THE PERSON
The ideal candidate will be an excellent communicator and have a commitment to delivering outstanding customer service. It is essential for the successful candidate to have a valid clean driving licence as you may on occasions be required to deliver parts to our customers. Preference will be given to applicants with 2-3 years previous experience in a similar role within the motor industry. We may however consider applicants with previous customer-facing experience from other industries who have knowledge and interest in vehicle layout, function and location of required parts for service and common repairs. Preference will be given to those applicants with a valid fork lift licence.
If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you.
To Apply Online: Upload your CV & submit below. Speak to us in confidence by calling HR Direct Line.
Shelbourne Motors Limited is an Equal Opportunities Employer.
Skills: Driving Licence, Customer Service
Benefits: Employee Social Events, Long Service Awards, 30 days Annual leave, Staff purchase car scheme (after 6 months), Bonus, Industry leading performance pay plan.
Parts Advisor in Crawley employer: Shelbourne Motors
Shelbourne Motors is an award-winning automotive group that prioritises employee growth and a vibrant work culture. With a commitment to customer experience and innovation, we offer our Parts Advisors a supportive environment, competitive pay, and benefits such as long service awards and a staff purchase car scheme. Join us in Portadown and be part of a team that values teamwork and sustainability while enjoying social events and recognition for your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in Crawley
✨Tip Number 1
Get to know the company inside out! Research Shelbourne Motors, their values, and recent achievements. This will help you tailor your approach and show genuine interest during any conversations.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and parts knowledge. Think about how your experience aligns with the role of a Parts Advisor and be ready to share examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Shelbourne Motors.
We think you need these skills to ace Parts Advisor in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience in customer service and the motor industry, and don’t forget to mention your driving licence and any forklift qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and how you align with our mission of outstanding customer service. Keep it friendly and professional!
Showcase Your Communication Skills:As a Parts Advisor, communication is key. In your application, demonstrate your ability to engage with customers effectively. Share examples of how you've provided excellent service in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Shelbourne Motors
✨Know Your Parts
Familiarise yourself with the parts and services offered by Shelbourne Motors. Understand the different brands they represent, like Toyota and Nissan, and be ready to discuss common parts and their functions. This will show your genuine interest in the role and help you connect with the interviewers.
✨Customer Service Focus
Prepare examples of how you've delivered outstanding customer service in previous roles. Think about specific situations where you went above and beyond for a customer. This is crucial for a Parts Advisor, so demonstrating your commitment to excellent service will set you apart.
✨Showcase Your Communication Skills
As a Parts Advisor, you'll need to communicate effectively with both internal teams and customers. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like taking orders over the phone or face-to-face, to showcase your skills.
✨Highlight Relevant Experience
If you have experience in the motor industry, make sure to highlight it. If not, think about transferable skills from other customer-facing roles. Be prepared to discuss your knowledge of vehicle layouts and parts, as this will demonstrate your readiness for the position.
