At a Glance
- Tasks: Lead the Renault Parts team, ensuring top-notch customer service and managing daily operations.
- Company: Join Shelbourne Motors, an award-winning automotive group with a focus on innovation and sustainability.
- Benefits: Enjoy 30 days annual leave, a company pension scheme, and a staff purchase car scheme after 6 months.
- Other info: Opportunities for career growth and participation in exciting company events.
- Why this job: Be part of a dynamic team in a fast-growing company that values customer experience and teamwork.
- Qualifications: Excellent communication skills and a valid clean driving licence are essential.
The predicted salary is between 30000 - 40000 £ per year.
Shelbourne Motors is one of Northern Ireland's most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.
Our success is driven by our people, our ambition, and our long-term Vision: To be the most trusted, customer-centred and sustainable automotive group. Our mission and values place customer experience, innovation, teamwork and zero-emissions leadership at the heart of everything we do.
We are now seeking an experienced Senior Parts Advisor, who has exemplary customer service skills to join our Renault Parts team. The working hours are Monday to Friday 8.30am - 5.30pm and alternate Saturday 9.00am - 1.00pm.
The Role
- Take the lead in providing excellent service to our internal and external customers on a daily basis and in a timely manner.
- Manage Renault parts day-to-day operations.
- Team leading and training to ensure all parts advisors operate to high standards of professionalism and customer service.
- Ensure agreed targets are met with a drive to exceed.
- Optimise sales opportunities.
- Order taking via telephone, email and face to face.
- Order picking.
- Carry out daily/weekly stock checking.
- Systematically arrange the parts in the stock room.
- Organise pre-picking of parts for service workshop team.
- Deliver parts to our trade customers.
The Person
The ideal candidate will be an excellent communicator and have a commitment to delivering outstanding customer service. It is essential for the successful candidate to have a valid clean driving licence as you may on occasions be required to deliver parts to our customers.
Benefits:
- 30 days annual leave (increasing with long service).
- Company pension scheme.
- Industry leading performance pay plan.
- Company events.
- Staff purchase car scheme (after 6 months).
If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you.
To Apply Online: Upload your CV & submit below. Speak to us in confidence by calling HR Direct Line.
Shelbourne Motors Limited is an Equal Opportunities Employer.
Senior Parts Advisor TLNT1_NI in Armagh employer: Shelbourne Motors
Shelbourne Motors is an award-winning automotive group in Northern Ireland, renowned for its commitment to customer experience and innovation. With a strong focus on employee growth, we offer extensive benefits including 30 days annual leave, a company pension scheme, and a staff purchase car scheme after six months. Our vibrant work culture fosters teamwork and excellence, making us an exceptional employer for those seeking a rewarding career in the automotive industry.
