At a Glance
- Tasks: Provide top-notch service to customers and manage parts sales efficiently.
- Company: Join Shelbourne Motors, a leading automotive group in Northern Ireland.
- Benefits: Enjoy 30 days annual leave, a pension scheme, and staff treats.
- Other info: Opportunities for career growth in a dynamic and supportive environment.
- Why this job: Be part of an award-winning team focused on customer experience and innovation.
- Qualifications: Experience in customer service and a valid driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Join the Portadown Aftersales team.
Shelbourne Motors is one of Northern Ireland’s most progressive and award‑winning automotive groups.
Operating across two state‑of‑the‑art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our Auto Select used car supermarkets and our expanding Fleet (Fleet4U) and Rental (SVRgo) divisions.
Recently, Shelbourne Motors has undergone a major period of transformation and recognition.
- Awards
- Dealer Group of the Year 2024 & 2025
- EV Dealer of the Year 2025
- Best Marketing Campaign 2025
- Business Eye – Northern Ireland’s Fastest Growing Family Business
- AM Awards – Highly Commended: Best Marketing Strategy
Our people, our ambition, and our long‑term vision drive our success: we aim to be the most trusted, customer‑centred, and sustainable automotive group.
Our mission and values place customer experience, innovation, teamwork and zero‑emissions leadership at the heart of everything we do.
We are now seeking an experienced senior parts advisor who has exemplary customer service skills to join our Renault parts team.
The Role
As a Senior Parts Advisor, you will provide an excellent service to our internal and external customers on a daily basis and in a timely manner.
- Selling parts to internal & external customers to achieve the agreed targets
- Optimising sales opportunities
- Order taking via the telephone, email and face to face
- Order picking
- Carrying out daily / weekly stock checking
- Systematically arranging the parts in the stock room
- Assisting with the pre‑picking of parts for the service workshop team
- Delivering parts to our trade customers
- The Person
The ideal candidate will be an excellent communicator and have a commitment to delivering outstanding customer service.
It is essential for the successful candidate to have a valid clean driving licence as you may on occasions be required to deliver parts to our customers.
Preference will be given to applicants with 2-3 years previous experience in a similar role within the motor industry.
We may however consider applicants with previous customer‑facing experience from other industries who have knowledge / an interest in vehicle layout, function and location of required parts for service and common repairs.
Preference will be given to those applicants with a valid forklift licence.
Why Shelbourne?
- 30 days annual leave (increasing with long service)
- Company pension scheme
- Industry leading performance pay plan
- Staff treats (pizza lunches etc)
- Staff purchase car scheme (after 6 months)
If you have what it takes to join a pro‑active professional company, and feel that you will be an asset to our company, we would like to hear from you.
To Apply
Online: Upload your CV & submit below.
Speak to us in confidence by calling 028 3839 6806.
Applications must be submitted by 5.30 pm on Monday 20th July 2026.
Shelbourne Motors Limited is an Equal Opportunities Employer.
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Senior Parts Advisor in Portadown employer: Shelbourne Motors Maxus
Shelbourne Motors is an exceptional employer, recognised as Northern Ireland’s Fastest Growing Family Business and awarded Dealer Group of the Year for 2024 & 2025. With a strong commitment to employee growth, we offer competitive salaries, extensive annual leave, and ongoing training opportunities, all within a vibrant work culture that values teamwork and customer service excellence. Join us at our state-of-the-art locations in Portadown and Newry, where you can thrive in a dynamic environment while contributing to our vision of being the most trusted and sustainable automotive group.
