Senior Product Compliance Manager - Legal&Compliance Dept, UK
Senior Product Compliance Manager - Legal&Compliance Dept, UK

Senior Product Compliance Manager - Legal&Compliance Dept, UK

City of London Full-Time 48000 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead product compliance standards and manage investigations and recalls in a fast-paced environment.
  • Company: SHEIN is a global fashion e-retailer making trendy fashion accessible to everyone.
  • Benefits: Enjoy a dynamic work culture, opportunities for growth, and the chance to make an impact.
  • Why this job: Join a creative team and help shape compliance in a rapidly evolving e-commerce landscape.
  • Qualifications: 7+ years in product compliance; degree in science, law, or engineering preferred.
  • Other info: Fluency in English is essential; Mandarin is a plus. Remote work options available.

The predicted salary is between 48000 - 72000 ÂŁ per year.

About SHEIN

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries. Our mission is to help people express their individuality through the latest trends that are accessible and affordable.

Founded in 2012, SHEIN has over 11,000 employees operating from offices around the world, with Global Headquarters located in Singapore and EMEA Headquarters in Dublin. In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.

Position Summary

This role will join the EMEA Legal Team working closely with the product compliance functions globally. The position is responsible for compliance activities such as advising on evolving regulatory developments, enabling market access, reporting compliance trends, managing first party product investigations and recalls, managing third party recalls, and auditing product compliance on the SHEIN Marketplace.

The successful candidate must be inquisitive, enthusiastic about e-commerce and innovation, enjoy a fast-paced environment and being continually challenged, and demonstrate sound judgment even in ambiguous situations.

Responsibilities:

  • Primary: Work as an integral part of the legal team to lead comprehensive product compliance standards. Help develop workable compliance objectives and drive initiatives to achieve and elevate compliance standards. Drive improvements to operational processes and knowledge management systems. Ensure product compliance policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners. Identify gaps, and close gaps, in the product compliance program. Work closely with the product safety and quality control team within the supply chain business and direct business partners as to actions that must be taken to minimise product risk. Perform other duties as assigned or required to ensure product compliance in the EMEA region.

Specific Examples:

  • Enable Market Access: Efficiently conduct product compliance research for, and use third parties (e.g. testing laboratories, consultants, and voluntary standards associations) to, conduct research that enables the business to quickly enter new geographic markets and launch new products (e.g. children’s products and general use consumer products; electrical and electronic equipment; food, drugs, cosmetics, and medical devices; and packaging). Effectively interpret regulatory and mandatory standards (e.g. permitted, restricted, and prohibited substances, materials, and products; safety; testing; certification; labeling; claims; packaging; etc.) and communicate them in a way the business can understand and implement compliance measures.
  • Report Compliance Trends: Monitor regulatory changes applicable to selected products, countries, and policy areas and communicate the impact on the business. Identify regulations, standards, guidance documents, enforcement actions and news applicable to products, countries, and policy areas and communicate the impact on the business. Report to senior management regarding product regulatory and mandatory standards trends, data, comparisons of similarities and differences in product requirements across geographic markets, and the effectiveness of internal policies and procedures.
  • Manage First Party Product Investigations and Recalls: Ensure first-party product investigation and recall policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners. Identify gaps, and close gaps, in the first-party product investigation and recall program. Conduct research to determine when first-party product investigation and recalls are needed, and in which countries. Prepare communications to government authorities with regards to product investigation and recalls. Engage with government authorities and lead communication on behalf of SHEIN. Direct business partners as to actions that must be taken to effectively delist items, communicate with customers, and permanently block products from being relisted.
  • Manage Third Party Product Recalls: Ensure third-party product recall policies and procedures are thoroughly developed, clearly communicated, and implemented effectively by business partners. Identify gaps, and close gaps, in the third-party product recall program. Effectively track daily third-party product recalls for designated countries. Direct business partners as to actions that must be taken to effectively delist items, communicate with customers, and permanently block products from being relisted.
  • Audit Product Compliance on the SHEIN Marketplace: Audit that gating is sufficiently minimizing product compliance issues downstream. Audit that delisting is efficiently catching products caught downstream. Where deficiencies are found in these product compliance-related processes, direct business partners as to actions that must be taken to effectively delist items, communicate with customers, and permanently block products from being relisted. Where deficiencies are found in these product compliance-related processes, request Corrective Action Preventative Action (CAPA) plans from business partners.

Skills and Qualifications

  • Ability to perform professional work effectively in English (and Mandarin would be a plus but not essential).
  • A degree in a relevant area (science, law or engineering), as well as a minimum of 7 years of relevant combined experience in consumer product compliance (product safety; regulations research; standards interpretation, guidance, and enforcement actions; technical writing; competitive intelligence services; and / or product recalls). Additional years of relevant work experience will be required for those with unrelated educational backgrounds.
  • Applications are welcome from qualified lawyers with experience in product compliance.
  • Thorough understanding of manufacturers, private label retail, third-party platforms, government authorities, industry associations and voluntary standards committees and the roles each plays in product safety and product recalls.
  • Ability to utilise a wide variety of research databases and online resources.
  • Ability to interpret regulations and standards and to quickly assimilate and assess new information and develop plans to capitalise or react to these requirements.
  • Experience with product recalls in multiple countries preferred.
  • Exceptional program and project management skills. Ability to influence people and drive projects to completion under tight deadlines.
  • Self-starter, entrepreneurial, “roll up your sleeves” attitude.
  • High degree of independence, initiative, and good judgement. Commercial and pragmatic in your approach to legal advice whilst maintaining a strong sense of professional accountability.
  • Experience and capacity to lead multi-jurisdictional projects and coordinate external advisors.
  • Ability to deliver results, both as an individual contributor and as a member of the European and global legal teams.
  • Flexibility to accommodate communication required across different time zones for collaboration with different parts of the group.

SHEIN is an equal opportunity employer committed to a diverse workplace environment.

Senior Product Compliance Manager - Legal&Compliance Dept, UK employer: SHEIN

SHEIN is an exceptional employer that fosters a dynamic and inclusive work culture, where creativity and innovation thrive. With a commitment to employee growth, we offer numerous opportunities for professional development within our global network, all while being part of a fast-paced e-commerce environment in the vibrant UK market. Join us to make a meaningful impact in the fashion industry and enjoy the benefits of working with talented peers who share your passion for excellence.
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Contact Detail:

SHEIN Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Product Compliance Manager - Legal&Compliance Dept, UK

✨Tip Number 1

Familiarise yourself with SHEIN's product compliance policies and procedures. Understanding their specific compliance standards will help you demonstrate your knowledge during interviews and show that you're proactive about aligning with their practices.

✨Tip Number 2

Network with professionals in the e-commerce and product compliance sectors. Engaging with industry peers can provide insights into current trends and challenges, which you can discuss in your conversations with SHEIN's team.

✨Tip Number 3

Stay updated on regulatory changes affecting the fashion and e-commerce industries. Being knowledgeable about recent developments will allow you to speak confidently about how these changes could impact SHEIN's operations.

✨Tip Number 4

Prepare to discuss your experience with product recalls and compliance investigations. Highlighting specific examples of how you've successfully managed these processes will showcase your expertise and suitability for the role.

We think you need these skills to ace Senior Product Compliance Manager - Legal&Compliance Dept, UK

Product Compliance Expertise
Regulatory Research
Standards Interpretation
Technical Writing
Project Management
Risk Assessment
Communication Skills
Stakeholder Engagement
Data Analysis
Problem-Solving Skills
Knowledge of E-commerce Regulations
Experience with Product Recalls
Ability to Work Under Tight Deadlines
Independence and Initiative
Cross-Jurisdictional Coordination

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in product compliance, legal frameworks, and project management. Use keywords from the job description to demonstrate that you meet the specific requirements SHEIN is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for e-commerce and innovation. Explain how your background aligns with SHEIN's mission and values, and provide examples of how you've successfully managed compliance projects in the past.

Highlight Relevant Skills: In your application, emphasise skills such as regulatory research, standards interpretation, and experience with product recalls. Mention any familiarity with international compliance standards, as this is crucial for the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a compliance role.

How to prepare for a job interview at SHEIN

✨Understand the Regulatory Landscape

Familiarise yourself with the latest regulations and compliance standards relevant to the e-commerce and fashion industry. Be prepared to discuss how these regulations impact SHEIN's operations and how you can contribute to navigating them effectively.

✨Showcase Your Problem-Solving Skills

Prepare examples of past experiences where you've identified compliance gaps and successfully implemented solutions. Highlight your ability to think critically and act decisively in ambiguous situations, as this is crucial for the role.

✨Demonstrate Your Project Management Experience

Be ready to discuss your experience managing multi-jurisdictional projects and how you coordinated with various stakeholders. Emphasise your organisational skills and ability to drive projects to completion under tight deadlines.

✨Express Your Passion for E-Commerce

Convey your enthusiasm for the e-commerce sector and innovation. Share insights on current trends and how they relate to product compliance, showing that you are not only knowledgeable but also genuinely interested in the field.

Senior Product Compliance Manager - Legal&Compliance Dept, UK
SHEIN
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  • Senior Product Compliance Manager - Legal&Compliance Dept, UK

    City of London
    Full-Time
    48000 - 72000 ÂŁ / year (est.)

    Application deadline: 2027-07-22

  • S

    SHEIN

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