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- Tasks: Manage patient appointments and provide exceptional customer service in a welcoming environment.
- Company: A modern private medical clinic in Ascot with a focus on patient care.
- Benefits: Competitive salary, supportive team, and a professional work atmosphere.
- Other info: Monday to Friday hours with opportunities for personal growth.
- Why this job: Join a growing clinic and make a difference in patients' lives every day.
- Qualifications: Previous office experience, strong communication skills, and attention to detail required.
The predicted salary is between 30000 - 48000 £ per year.
This is a great role for an immaculately presented and team-focussed Front of Clinic Receptionist/Administrator to work for a relatively new and upcoming private medical centre near the centre of Ascot but with its own off road parking.
The position includes:
- Managing patient appointments and scheduling consultations efficiently
- Answering phone calls and responding to patient enquiries with professionalism and empathy
- Maintaining accurate and up-to-date patient records in compliance with data protection regulations
- Preparing and processing medical correspondence, reports, and documentation
- Assisting with billing procedures and insurance documentation as required
- Coordinating communication between healthcare providers, patients, and external organisations
- Ensuring the reception area remains organised, welcoming, and professional at all times
- Supporting other administrative tasks to facilitate the smooth operation of the practice
Qualifications:
- Prior office experience is essential preferably within a healthcare setting
- Strong administrative experience demonstrating organisational skills and attention to detail
- Excellent communication skills, both written and verbal
- Proficiency in using office software such as Microsoft Office Suite or equivalent programmes
- Ability to handle sensitive information with confidentiality and discretion
- Strong organisational skills with the ability to prioritise tasks effectively
- A professional demeanour with a friendly approach towards patients and colleagues
Working hours: Monday - Friday 9AM to 6PM
Professional Receptionist/Administrator for private medical clinic, Ascot, start ASAP employer: Sheila Childs Recruitment
Contact Detail:
Sheila Childs Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Receptionist/Administrator for private medical clinic, Ascot, start ASAP
✨Tip Number 1
First things first, make sure you know the clinic inside out. Research their services and values so you can chat confidently about how you fit into their team. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
When you get that interview, don’t just sit there waiting for questions. Prepare some thoughtful ones to ask them too! It’s a two-way street, and this will show you’re keen on being part of their team.
✨Tip Number 3
Dress to impress! As a receptionist, your appearance matters. Go for a polished look that reflects the professionalism of the clinic. You want to make a great first impression right from the start.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re proactive and really want the job!
We think you need these skills to ace Professional Receptionist/Administrator for private medical clinic, Ascot, start ASAP
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any prior office experience, especially if it's in a healthcare setting. We want to see how your skills can help us manage patient appointments and keep everything running smoothly.
Be Professional Yet Friendly: When writing your application, remember to strike a balance between professionalism and warmth. We’re looking for someone who can communicate effectively with patients while maintaining a welcoming atmosphere at the clinic.
Detail is Key: Pay attention to detail in your application. We need someone who can maintain accurate patient records and handle sensitive information, so make sure your application reflects your organisational skills and attention to detail.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Sheila Childs Recruitment
✨Dress to Impress
As a Professional Receptionist/Administrator, your appearance matters. Make sure you dress smartly and present yourself immaculately. This shows that you take the role seriously and understand the importance of professionalism in a medical setting.
✨Know the Role Inside Out
Familiarise yourself with the job description and responsibilities. Be ready to discuss how your previous experience aligns with managing patient appointments, handling enquiries, and maintaining records. This will demonstrate your understanding of the role and your readiness to step in.
✨Practice Empathy in Communication
Since you'll be dealing with patients, practice responding to common scenarios with empathy and professionalism. Think about how you would handle sensitive situations and be prepared to share examples from your past experiences that highlight your communication skills.
✨Showcase Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might want to prepare examples of how you've kept things organised in previous roles, especially in a busy environment. This will help illustrate your ability to support the smooth operation of the clinic.