At a Glance
- Tasks: Be the friendly face of our practice, helping patients and supporting the team.
- Company: Join Shefford Health Centre, a growing GP practice with a positive atmosphere.
- Benefits: Full training provided, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with a chance to learn and grow in a caring community.
- Why this job: Make a difference in people's lives while developing your skills in healthcare.
- Qualifications: No prior experience needed; just bring your people skills and enthusiasm!
The predicted salary is between 23832 - 29128 £ per year.
Shefford Health Centre are on the lookout for a dynamic receptionist. This person must have excellent people skills.
The purpose of the role is to:
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team as necessary by the needs of the business.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
Main duties of the job:
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols.
- Maintaining and monitoring the practice appointments system.
- Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information.
- Filing and retrieving paperwork.
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Providing clerical assistance, including word/data processing, filing, photocopying and scanning.
- Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy.
About us:
Shefford Health Centre is a growing GP practice located in the market town of Shefford. The practice has a large patient list that is growing in line with the local area. It is forward-thinking and is looking at the best approach to ensure that the registered patients receive the best care from the most appropriate clinical staff member.
Person Specification:
Experience:
- Essential: Ideally we are looking for experience of the following however we offer a full training package on induction. Experience of working in General Practice. Knowledge of SystmOne or other clinical systems.
- Desirable: Experience of Care Navigation and Clinical Administration. Working knowledge of Microsoft Office software. Experience of dealing with patients or the public.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details:
Employer name: Shefford Health Centre
Address: The Shefford Health Centre, Robert Lucas Drive, Shefford, Bedfordshire, SG17 5FS, United Kingdom
Employer's website: https://www.sheffordhealthcentre.nhs.uk/
Receptionist in Shefford employer: Shefford Health Centre
Shefford Health Centre offers a collaborative and supportive work culture, focusing on comprehensive patient care and professional development. Employees benefit from working alongside experienced GP partners and clinical pharmacists in a dynamic environment. The practice's commitment to training and managing long-term conditions makes it an attractive employer for healthcare professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Shefford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Shefford Health Centre.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Shefford Health Centre.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Shefford Health Centre, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Receptionist in Shefford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Shefford Health Centre.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Shefford Health Centre.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Shefford Health Centre. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Shefford Health Centre. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Shefford Health Centre
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Shefford Health Centre’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
