Sheffield Children’s NHS Foundation Trust is seeking a Patient Experience Officer (PALS and Complaints). You will be the main contact for patients, families and carers, advising on concerns, managing complaints, and ensuring feedback drives service improvement.
The role requires empathy, excellent communication and problem-solving skills, with collaboration across the Trust to achieve timely resolutions and meaningful improvements.
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Patient Experience Champion - PALS & Complaints in Sheffield employer: Sheffield
Sheffield Children's NHS Foundation Trust is an exceptional employer, dedicated to providing a supportive and inclusive work environment for healthcare professionals. With a strong focus on employee wellbeing, generous benefits, and opportunities for professional development, our team thrives in a culture that values compassion, accountability, respect, and excellence. Join us in making a meaningful impact on the lives of critically ill children while enjoying a fulfilling career in a top-ranked NHS trust.
