Front of House Assistant

Front of House Assistant

Sheffield Full-Time No home office possible
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Sheffield Theatres

At a Glance

  • Tasks: Be the friendly face welcoming guests and assisting with ticketing and merchandise.
  • Company: Sheffield Theatres Trust, a vibrant hub for arts and culture.
  • Benefits: Earn £12.60 per hour with flexible casual hours.
  • Why this job: Meet new people and create memorable experiences in a lively environment.
  • Qualifications: No specific qualifications needed, just a warm and engaging personality.
  • Other info: Join a diverse team committed to inclusion and community.

Front of House Assistant

Sheffield Theatres Trust

Responsibilities

Be the friendly face greeting guests, scanning tickets, and helping with merchandise and ice cream sales during performances.

Provide great customer service, meet new people with a warm, engaging manner.

Key Information

  • Location: Sheffield
  • Salary: £12.60 per hour
  • Contract Type: Casual Terms & Conditions
  • Working Pattern: Monday to Sunday, daytimes and evenings
  • Hours: Casual Hours

Key Dates

  • Closing Date: Friday 26 September 2025 at 23:59
  • Interview Dates: Monday 13 and Tuesday 14 October 2025
  • Interview Location: Sheffield Theatres, 55 Norfolk Street, Sheffield, S1 1DA
  • Notes: We reserve the right to close this vacancy early if we receive a high volume of applications meeting our requirements

Sheffield Theatres recognises the value of inclusion and welcomes applications from people of all backgrounds. We are committed to becoming a more diverse organisation and particularly welcome applications from underrepresented groups.

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Front of House Assistant employer: Sheffield Theatres

Sheffield Theatres Trust is an excellent employer for those seeking a vibrant and engaging work environment. With a focus on inclusivity and diversity, employees enjoy the opportunity to connect with a wide range of guests while providing exceptional customer service. The casual working pattern allows for flexibility, making it an ideal role for individuals looking to balance work with other commitments in the heart of Sheffield's cultural scene.
Sheffield Theatres

Contact Detail:

Sheffield Theatres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Assistant

✨Tip Number 1

Get to know the venue! Familiarise yourself with Sheffield Theatres and its offerings. This way, when you chat with guests, you can share your enthusiasm and knowledge, making their experience even better.

✨Tip Number 2

Practice your people skills! Being a Front of House Assistant means interacting with all sorts of folks. Try role-playing with friends or family to boost your confidence in greeting guests and handling queries.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and approachable. A friendly smile and a neat appearance can go a long way in creating a welcoming atmosphere.

✨Tip Number 4

Apply through our website! We want to see your application, so head over to our site and submit it directly. It shows you're keen and makes it easier for us to find you among the crowd!

We think you need these skills to ace Front of House Assistant

Customer Service
Communication Skills
Interpersonal Skills
Engagement
Sales Skills
Teamwork
Adaptability
Time Management

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and engaging manner that’s perfect for a Front of House Assistant.

Tailor Your Application: Make sure to tailor your application to the role. Highlight any previous customer service experience and how it relates to greeting guests and selling merchandise. We love seeing how you connect your skills to what we do!

Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team at Sheffield Theatres.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.

How to prepare for a job interview at Sheffield Theatres

✨Know the Venue

Familiarise yourself with Sheffield Theatres and its offerings. Understanding the layout, the types of performances, and the overall atmosphere will help you engage with guests more confidently during the interview.

✨Showcase Your People Skills

As a Front of House Assistant, customer service is key. Prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond to help someone – this will show your warm, engaging manner.

✨Practice Ticket Scanning

While it might seem simple, being efficient at scanning tickets can make a big difference. If possible, practice with a friend or family member to get comfortable with the process, so you can demonstrate your readiness to handle this task smoothly.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the friendly and professional image of Sheffield Theatres, as this will set the tone for your interaction with the interviewers.

Front of House Assistant
Sheffield Theatres
Location: Sheffield
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