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- Tasks: Deliver excellent customer service in vibrant hospitality settings like bars and cafes.
- Company: Sheffield Theatres, a welcoming and inclusive organisation.
- Benefits: Flexible shifts, competitive pay, and a fun work environment.
- Why this job: Join a dynamic team and make every guest feel special during exciting events.
- Qualifications: Experience in hospitality and a friendly, team-oriented attitude.
- Other info: Casual role with great opportunities for growth and networking.
Overview
Sheffield Theatres recognises the positive value of inclusion, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. We are committed to becoming a more diverse organisation and particularly welcome applications from underrepresented voices including, but not limited to, D/deaf, Neurodivergent, Disabled people and the Global Majority.
We are seeking enthusiastic Hospitality Assistants to join our Events & Hospitality team across all venues, in catering, bar and cafe services. You will deliver excellent customer service in fast-paced hospitality settings such as bars, cafes or restaurants and act as a fantastic ambassador for our venues, bringing enthusiasm and a dedication to making every guest feel special.
This is a casual role with flexible shifts available Monday to Sunday (daytime and evenings) for shows and events. Weekend availability is essential. We are recruiting for our busy period, and will be seeking excellent availability throughout the Christmas period (1 December 2025 to 10 January 2026).
Please note we reserve the right to close this vacancy early if we receive a high volume of applications which meet our requirements.
Responsibilities
- Provide friendly, welcoming, and efficient customer service in busy hospitality environments (bars, cafes, catering) across all venues.
- Assist with setup, service and breakdown for events and shows as required.
- Represent Sheffield Theatres positively and maintain high standards of presentation and guest care.
- Collaborate with team members to ensure smooth operations during peak periods.
Qualifications / Experience
- Some experience in fast-paced hospitality environments.
- Strong communication and interpersonal skills with a guest-focused approach.
- Friendly, welcoming attitude and the ability to work as part of a team.
- Flexible availability, including weekends and during shows/events.
Key Information
- Hours: Casual Hours
- Working Pattern: Monday to Sunday, daytimes and evenings
- Salary: 12.60 per hour
- Contract: Casual Terms & Conditions
- Closing Date: Friday 26 September 2025 at 23:59
- We reserve the right to close the vacancy early if a high volume of suitable applications are received.
- Interview Dates: Monday 13 and Tuesday 14 October 2025
- Interviews will be conducted in group and individual formats in 2–2.5 hour slots on the above dates.
- Interview Location: Sheffield Theatres, 55 Norfolk Street, Sheffield, S1 1DA
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Hospitality Assistant employer: SHEFFIELD THEATRES TRUST
Contact Detail:
SHEFFIELD THEATRES TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know Sheffield Theatres! Research their events and values, especially their commitment to diversity and inclusion. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will demonstrate your enthusiasm and dedication to making every guest feel special.
✨Tip Number 3
Be flexible with your availability! Since this role requires weekend work and busy periods, showing that you can adapt your schedule will make you a more attractive candidate. Let them know you're ready to jump in whenever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Sheffield Theatres team. Don’t miss out on this opportunity!
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about delivering excellent customer service and making every guest feel special.
Tailor Your Experience: Make sure to highlight any relevant experience you have in fast-paced hospitality settings. Whether it's working in bars, cafes, or catering, we want to know how your background makes you a great fit for our team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to see the real you, so share what makes you unique and how you can contribute to our diverse team.
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and consider you for this exciting opportunity!
How to prepare for a job interview at SHEFFIELD THEATRES TRUST
✨Know Your Venue
Before the interview, do a bit of research on Sheffield Theatres. Familiarise yourself with their venues, events, and the type of hospitality services they offer. This will show your enthusiasm and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a guest. This is crucial for a role in hospitality!
✨Be Ready for Teamwork Questions
Since collaboration is key in this role, be prepared to discuss how you work within a team. Share specific instances where you contributed to a team’s success, especially in busy environments like bars or cafes.
✨Flexibility is Key
Highlight your availability and willingness to work during peak times, including weekends and holidays. Being flexible is essential for this casual role, so make sure to express your commitment to being there when needed.