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- Tasks: Join the SPA team to coordinate health services and support patients and staff.
- Company: Be part of Sheffield Teaching Hospitals NHS Foundation Trust, a leader in healthcare and research.
- Benefits: Enjoy excellent benefits, professional development opportunities, and work-life balance policies.
- Why this job: Make a real impact in healthcare while working in a supportive and innovative environment.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: Full-time position with opportunities for training and career growth.
The predicted salary is between 28800 - 43200 £ per year.
An opportunity has arisen for an Admin Coordinator to join the Single Point of Access Team (SPA). The post will be based at the Northern General Hospital.
The successful candidate will assist the SPA Management Team on Health and Safety, Human Resources, Complaints and IT systems/processes to ensure an effective and efficient service. They will ensure that SPA is the single point of access for patients, clinicians and other healthcare professionals.
The role includes:
- Supporting staff, patients and their carers through the choice of options available to them for a wide range of services, including booking appointments where possible and forwarding referrals on for management by both written and verbal communications to primary and secondary care providers.
- Ensuring efficient, effective and innovative service delivery.
- Assisting the SPA Management Team to deliver the service to meet the agreed aims and objectives.
- Providing effective leadership, direct supervision and support for SPA staff.
- Managing the day-to-day operation of SPA administration functions to maintain provision of high quality services and effective working relationships.
- Managing the operational staff to deliver the required level of service in each functional area and to achieve agreed KPIs.
- Providing operational and training support in SPA to ensure targets and deadlines are achieved.
- Delivering in-house training and assisting in the overall development of training strategies.
You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff, including commitments to professional development and policies to support employees in balancing their personal and professional lives.
For further details or informal visits, contact: Name: Sarah Purseglove, Job title: Operational Support Manager, Email address: Sarah.Purseglove@nhs.net, Telephone number: 0114 3078058.
Admin Coordinator employer: Sheffield Teaching Hospitals
Contact Detail:
Sheffield Teaching Hospitals Recruiting Team
Sarah.Purseglove@nhs.net
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Coordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Admin Coordinator role. Understanding the nuances of Health and Safety, Human Resources, and IT systems will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of the Single Point of Access Team. They can provide valuable insights into the team dynamics and expectations, which can be beneficial when tailoring your approach to the role.
✨Tip Number 3
Prepare to discuss your experience in managing administrative functions and leading teams. Highlighting specific examples of how you've improved service delivery or met KPIs in previous roles will set you apart.
✨Tip Number 4
Reach out to Sarah Purseglove for an informal chat about the role. This not only shows your enthusiasm but also gives you a chance to ask questions that could help you stand out as a candidate.
We think you need these skills to ace Admin Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Admin Coordinator position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experiences that demonstrate your ability to manage health and safety, human resources, and IT systems. Use specific examples to showcase your achievements in these areas.
Showcase Communication Skills: Since the role involves liaising with patients, clinicians, and other healthcare professionals, make sure to highlight your strong verbal and written communication skills. Provide examples of how you've effectively communicated in past roles.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of the Single Point of Access Team. Mention your understanding of their objectives and how you can contribute to achieving them, demonstrating your enthusiasm for the role.
How to prepare for a job interview at Sheffield Teaching Hospitals
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Admin Coordinator role. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as managing health and safety, human resources, and IT systems.
✨Showcase Communication Skills
As this role involves liaising with patients, clinicians, and other healthcare professionals, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Highlight Leadership Experience
Since the position requires providing leadership and support to SPA staff, be ready to share your past experiences in leading teams or projects. Discuss how you motivate others and ensure that targets are met, showcasing your ability to manage day-to-day operations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of examples where you've had to handle complaints or operational challenges, and explain how you approached these situations to achieve positive outcomes.
