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- Tasks: Join our Sport Business Administration team to enhance customer experiences and manage bookings.
- Company: Sheffield Hallam University, dedicated to promoting sport and fitness in the community.
- Benefits: Competitive salary, generous pension scheme, and opportunities for career growth.
- Why this job: Make a real difference in people's lives through sport and physical activity.
- Qualifications: Strong customer service skills, excellent communication, and IT proficiency required.
- Other info: Supportive environment with a diverse team and a focus on community engagement.
The predicted salary is between 25878 - 26707 £ per year.
You will be part of a Sport Business Administration team to ensure Sport Hallam delivers an excellent customer/user experience to all its stakeholders. You’ll work right across the Sport Hallam Team as well as the wider university to facilitate the delivery of a range of programmes, bookings, processes, and sport participation opportunities.
It is essential that you have good customer service skills as the role is based on a busy helpdesk, dealing with customer queries in person, over the phone and via email. You'll need to have excellent communication skills and be confident working with a wide variety of people. You will be expected to deliver a high-quality administrative service whilst also receiving and responding to customer enquiries, so it is important that you can organise and prioritise your workload, using your initiative.
Strong IT skills and attention to detail are essential as the role requires use of a range of operating systems to facilitate bookings and enquiries, plus the administration of finances including sales, purchasing and invoicing.
Sport Hallam is the University department responsible for delivering sport and fitness provision at Sheffield Hallam to our students, staff and local community. From facility operations and fitness services to performance sport and outreach, our work is central to enabling healthier lives and building stronger communities. A staff team of 34 contracted staff work together with an extended workforce of sports coaches, fitness instructors, volunteers and casual staff to provide an excellent sporting experience and contribute to the University’s overarching aim of ‘transforming lives’, making a difference through sport and physical activity.
You will be contractually enrolled into the Local Government Pension Scheme (LGPS), one of the largest and most generous defined benefit pension schemes in the country. Each year you will earn a secure pension benefit of 1/49th of your salary and the University will pay pension contributions towards the cost of this pension (currently worth about 22% of your salary). For a starting salary of £25,000, for example, the University would pay just over £5,400 in the first year of your employment and you would earn a pension of £510 p.a. for that year (payable from your State Pension Age).
Sheffield Hallam welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, sex, gender reassignment, sexual orientation, race, religion or belief, or marital or civil partnership status.
Sport Administrator in Sheffield employer: Sheffield Hallam University
Contact Detail:
Sheffield Hallam University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sport Administrator in Sheffield
✨Tip Number 1
Get to know the Sport Hallam team! Research their programmes and services so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face at the helpdesk. Being prepared will help you shine during interviews and demonstrate your ability to handle queries like a pro.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common operating systems and tools used in sports administration. Mentioning specific software you’re comfortable with can give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to be part of the Sheffield Hallam community.
We think you need these skills to ace Sport Administrator in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sport Administrator role. We want to see how you can contribute to delivering an excellent customer experience at Sport Hallam!
Show Off Your Communication Skills: Since you'll be dealing with a variety of people, it's crucial to demonstrate your communication prowess. Use clear and concise language in your application to show us that you can handle customer queries effectively.
Highlight Your IT Skills: Don’t forget to mention your strong IT skills! We need someone who can navigate various operating systems for bookings and enquiries, so let us know about your tech-savviness in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Sport Hallam!
How to prepare for a job interview at Sheffield Hallam University
✨Know Your Sport Hallam
Before the interview, take some time to research Sport Hallam and its mission. Understand their programmes and how they contribute to the community. This will help you demonstrate your enthusiasm for the role and show that you’re genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. Be ready to discuss how you prioritise tasks and manage your workload effectively in a busy environment.
✨Brush Up on IT Skills
Make sure you’re comfortable with various operating systems and software that might be used in the role. If you have experience with booking systems or financial administration, highlight that during the interview. Being tech-savvy can set you apart from other candidates.
✨Practice Your Communication
As you'll be interacting with a diverse range of people, practice clear and confident communication. You might even want to do a mock interview with a friend or family member to refine your responses and ensure you come across as approachable and professional.
