Contract Delivery Officer in Sheffield

Grade 6 - £32,722 to £39,560 per annum (dependent upon experience)

The role

Sheffield Hallam University is a leading provider of higher and degree apprenticeships and works with employers across a wide range of sectors to support workforce development, skills growth and business innovation.

We are seeking a Contract Delivery Officer to join our Employer Partnerships Team and play a pivotal role in delivering high-profile employer contracts and strategic partnerships that create meaningful impact for learners and employers.

This is an exciting opportunity to work at the heart of Employer Partnerships Team, supporting strategic employer relationships and ensuring the successful management of contractual commitments, reporting requirements, performance frameworks, and operational processes.

As Contract Delivery Officer, you will coordinate and support the operational delivery of contractual arrangements, ensuring high-quality service delivery and excellent stakeholder relationships.

Working across academic and professional services teams, you'll help translate strategic ambitions into successful operational outcomes, managing reporting, performance monitoring, compliance, and contract administration activities.

You will be responsible for:

• Supporting the delivery and management of employer contracts, including monitoring financial and delivery milestones.
• Managing contract reporting, stakeholder communications, and account management activities.
• Building strong relationships with key external partners and clients.
• Developing and maintaining systems and processes that support effective contract delivery.
• Producing management information, performance reports, balanced scorecards, and KPI dashboards.
• Coordinating mobilisation plans, risk management activities, and contract performance reviews.
• Working with academic colleagues and professional service teams to ensure a seamless client, student, and partner experience.
• Supporting contract compliance, audits, and governance requirements.
• Maintaining accurate records, systems, and reporting frameworks to support informed decision-making.

Are you an organised, relationship-focused professional with experience in contract management, performance reporting, and stakeholder engagement?

We're seeking an experienced professional who combines strong organisational skills with excellent relationship management abilities.

You will be contractually enrolled into the Local Government Pension Scheme (LGPS) - one of the largest and most generous defined benefit pension schemes in the country.

If you are currently a member of the Universities Superannuation Scheme (USS), you can choose to opt out of the LGPS and remain in the USS. Please contact the Pensions team to discuss options available.

For this job, we particularly welcome applications from minority ethnic applicants who are underrepresented in this area/ this type of job at Sheffield Hallam.

The role is not likely to be eligible for sponsorship under the Skilled Worker route so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK. For more information, please visit the UKVI Guidance before applying.

We understand the need for a healthy work-life balance. For this job we welcome applications for job-share arrangements. We need to cover the role on a full-time basis so on this occasion we will only be able to appoint on a fractional basis, as part of a job share, totalling 1.0 FTE.

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