Facilities Operations Assistants

The role involves working within the Sport Operations Team, assisting the onsite Duty Supervisor to support the safe and efficient provision of Sport Hallam facilities and services. As a Facilities Operations Assistant, you will play an important part in delivering excellent student and customer support to all stakeholders. You will support day-to-day operations on a range of on and off campus facilities. This will include:

• Monitoring safe practice for indoor sports activities.
• Setting up equipment for indoor sports activities and outdoor pitches.
• Some basic domestic and housekeeping duties.
• Hospitality and front of house service.

We are looking for someone who is proactive and will contribute effectively to a can-do culture. You will enjoy seeking solutions to problems and challenges, working dynamically and being flexible in line with service needs. This role presents an opportunity to work with a wide selection of people including sports professionals, elite athletes, coaches, members of the community, and complete beginners who are new to sport, fitness, and physical activity. Being personable and supportive to a diverse range of needs is essential.

At the heart of our offering, you will need to demonstrate high standards of customer service, excellent communication skills, and be able to work collaboratively across the whole staff team.

Shift pattern: These roles require the successful candidates to work regular patterns of shift work at a variety of venues. Some degree of flexibility to those listed may be available, and job share will be considered. The sites are open between 8.30am – 10:15pm and cover for other team members may occasionally be required; this will be agreed between the team as needed.

The Sport Services Team Sport Hallam sits within Student Success, responsible for operating four sport facilities including Sheffield Hallam Sports Park, Sheffield Hallam City Athletics Stadium, City Gym, and Pearson Gym. We also offer a wide range of sport and physical activity programmes and services for our students, staff, and local community. With a team of approximately 45 contracted members of staff, with a further support team of 60+, you will become part of a workforce passionate about transforming lives through sport and physical activity.

We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment. You will be contractually enrolled into the Local Government Pension Scheme (LGPS) – one of the largest and most generous defined benefit pension schemes in the country. If you are, or have been, a recent member of the Universities Superannuation Scheme (USS) directly prior to joining us, you can choose to opt out of the LGPS and remain in the USS.

For this job, we particularly welcome applications from minority ethnic applicants who are underrepresented in this area. The role is not eligible for sponsorship under the Skilled Worker route, so if you are an international applicant, you will need to ensure you have an appropriate visa to evidence the necessary right to work in the UK. We welcome applications for job-share, part-time, and flexible working arrangements.

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