Salary: National Minimum Wage for Apprentices
Hours: Full Time (37 hours per week)
Term: 18 months Fixed Term Contract
Location: Star House
We are looking for an Apprentice to deliver a high quality reception / customer service to the clients, visitors, staff and tenants of Sheffield Futures.
You will be enrolled on the Level 2 Customer Service Practitioner apprenticeship, where you’ll learn and apply your new skills whilst working for the charity in this role. You’ll do your training during your working hours and we will provide you with the support youneed.
The core responsibility is to deliver a high quality reception / customer service to the clients, visitors, staff and tenants of Sheffield Futures. This will include:
Welcoming visitors and those accessing services, for both Sheffield Futures and tenants, as part of a professional Reception Service at Star House.
Communicating and liaising with members of the public and representatives from different agencies and organisations.
Responding and redirecting contact via telephone and email
Accurate data inputting and recording activity.
Supporting the preparation of meeting rooms and refreshments.
Other general reception and housekeeping duties.
This is an exciting opportunity, could this be you?
Diversity and inclusion are central to our culture. We encourage applications from all sections of the community and assess every candidate on merit.
Informal Enquiries
Please direct any informal enquiries to June Braithwait or Robyn Illingworth on CAS@sheffieldfutures.org .uk or by calling 0114 201 2800
The closing date for applications is midnight on 6thOctober 2026.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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Apprentice Receptionist/Customer Service in Sheffield employer: Sheffield Futures
Sheffield Futures is an excellent employer, offering a supportive work culture that prioritises the well-being and development of its staff. As an Apprentice Facilities Assistant, you will benefit from hands-on experience in a dynamic environment, with opportunities for growth and progression after your first year, when your salary increases to the Real Living Wage. Located in Sheffield, the company is committed to inclusivity and is a proud member of the Disability Confident employer scheme, making it a rewarding place to build your career.
