Sheffield City Council’s Core Customer Hub is seeking a Senior Customer Service Officer to handle complex enquiries, interpret regulations and deliver fair outcomes for residents and businesses. You will join a team delivering frontline and back-office support across multiple channels, ensuring high-quality customer experiences in a hybrid working model.
You will mentor colleagues, manage workflows, and contribute to continuous service improvements while building knowledge within regulatory
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Senior Customer Experience Officer (Hybrid) in Sheffield employer: Sheffield City Council
Join us in Sheffield, a vibrant city dedicated to fostering inclusion and support for every child and young person. As an Assistant Manager, you will be part of a compassionate team that values diversity and offers flexible working arrangements, generous holiday entitlements, and opportunities for professional growth. Together, we can make a meaningful impact in our communities and ensure that every child feels valued and empowered to thrive.
