Sheffield City Council is seeking a frontline ICT & Digital Innovation service desk analyst in Sheffield. You will be the first point of contact for colleagues, logging and resolving incidents and service requests, with hybrid working options after training.
You'll support Windows 11, Microsoft 365 and council systems, diagnose issues, escalate complex cases, and contribute to knowledge articles and service improvement initiatives. A strong customer service mindset is essential.
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IT Service Desk Pro - First Line Support (Hybrid) in Sheffield employer: Sheffield City Council
Join us in Sheffield, a vibrant city dedicated to fostering inclusion and support for every child and young person. As an Assistant Manager, you will be part of a compassionate team that values diversity and offers flexible working arrangements, generous holiday entitlements, and opportunities for professional growth. Together, we can make a meaningful impact in our communities and ensure that every child feels valued and empowered to thrive.
