The post sits within the Customer Intelligence function of Sheffield City Council's Customer Experience Capability. It brings together data from customer and operational systems to explain changes in performance and recommend service improvements.
The work covers front-door contact such as the Core Customer Hub and includes supervising and developing colleagues. Hybrid working requires office attendance for at least 40% of contracted hours.
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Hybrid Public Sector Performance & Dashboards Analyst in Sheffield employer: Sheffield City Council
Join us in Sheffield, a vibrant city dedicated to fostering inclusion and support for every child and young person. As an Assistant Manager, you will be part of a compassionate team that values diversity and offers flexible working arrangements, generous holiday entitlements, and opportunities for professional growth. Together, we can make a meaningful impact in our communities and ensure that every child feels valued and empowered to thrive.
