At a Glance
- Tasks: Help keep Sheffield's streets safe and support community services as a Civil Enforcement Officer.
- Company: Join the friendly Parking Services team at Sheffield City Council.
- Benefits: Enjoy comprehensive training, generous leave, and a supportive work environment.
- Why this job: Make a real impact on your community while developing your skills.
- Qualifications: Good communication skills, ability to handle confrontational situations, and a full driving licence required.
- Other info: Flexible shifts with pay enhancements for weekend work and opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
We're making a difference be part of it. Make a lasting impact on Sheffield’s streets, communities, and services. The Parking Services team at Sheffield City Council are responsible for enforcing parking regulations throughout Sheffield. These regulations include off street car parks, residents parking schemes, on street pay & display, waiting and loading restrictions. We are a growing service and have achieved a great deal, but we need talented, positive and dedicated people to ensure we continue to make a difference for Sheffield.
Parking services is a team that has been growing each year we now can expand our evening team to meet the service requirements. We have the opportunity to recruit an additional Civil Enforcement Officer. As Civil Enforcement Officer, you will play a pivotal role in the operational success of our enforcement services, helping us maintain safer streets, reduce congestion, and support the efficient use of public space. You will also assist with road safety and environmental matters. Full induction and training will be provided, along with full uniform.
What we need from you:
- You will be a good listener, communicator, able to assimilate information and remain impartial.
- You will be able to store knowledge with the ability to adapt and react quickly to situations in a professional way.
- You will have experience of dealing with confrontational situations and providing high level public service with a self-driven nature.
- You will need to be fit as the work requires patrolling outside on foot in all weather conditions.
- You will need to have a flexible approach to work and able to cover shift patterns which are currently on a fixed rota pattern and work 5 days out of 7 including weekends. Weekend working attracts a pay enhancement on top of the starting salary.
- You will need to hold a full driving licence.
- Excellent working knowledge of relevant legislation, policies, and technologies used in enforcement operations.
- Strong organisational skills and the ability to manage conflicting priorities under pressure.
- A confident communicator with excellent interpersonal, negotiation, and decision-making abilities.
What We Offer:
- Opportunities to shape and improve public services in Sheffield.
- Comprehensive training and continuous professional development.
- A supportive and inclusive working environment.
- Local Government Pension Scheme, generous leave allowance, and other staff benefits.
As well as all the excellent benefits of working for Sheffield City Council, you will also be joining a friendly and supportive team. It really is a great time to join us, and we welcome your application. We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.
If you’re ready to make a difference in how Sheffield’s public spaces are managed and protected, we’d love to hear from you.
Key Dates:
- Closing Date: 11/01/2026
- Interviews from 12/01/2026 onwards
The current vacancy is working on our evening team and will be covering 5 days, between Monday and Sunday from 3pm until 11pm. (Current shifts are under review which could change in the future)
The successful applicant will be a great team player, with excellent communication skills. We need enthusiastic and motivated individuals to ensure day to day delivery is kept to the very highest standards, whilst maintaining excellent customer care.
If you have any questions regarding the role or would like to discuss this opportunity further you can contact.
As the post involves driving, a full driving licence is essential. The roles include working at weekends and evenings, so the salary advertised will have additional pay enhancements added.
Civil Enforcement Officer in Sheffield employer: Sheffield City Council
Contact Detail:
Sheffield City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Sheffield
✨Tip Number 1
Get to know the team! Before your interview, check out Sheffield City Council's Parking Services online. Familiarise yourself with their values and recent projects. This will help you connect during the interview and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Civil Enforcement Officer, you'll need to handle various situations with the public. Role-play potential scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your adaptability! Be ready to discuss times when you've had to think on your feet or manage conflicting priorities. Highlighting these experiences will demonstrate that you can handle the dynamic nature of the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions prepared about the team or the role. This shows your enthusiasm and helps you gauge if it's the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Civil Enforcement Officer in Sheffield
Some tips for your application 🫡
Show Your Passion: When you write your application, let your enthusiasm for making a difference in Sheffield shine through. We want to see that you're genuinely excited about the role and how you can contribute to our community.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in dealing with confrontational situations or providing excellent public service. We’re looking for those who can adapt quickly and handle pressure, so give us examples that showcase these skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your strengths without getting lost in the details.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Sheffield City Council
✨Know Your Stuff
Familiarise yourself with the relevant legislation and policies related to parking enforcement. Being able to discuss these confidently will show that you're serious about the role and understand its importance in maintaining Sheffield’s streets.
✨Showcase Your Communication Skills
As a Civil Enforcement Officer, you'll need to communicate effectively with the public. Prepare examples of how you've handled confrontational situations in the past, demonstrating your ability to remain calm and professional under pressure.
✨Demonstrate Team Spirit
This role is all about being part of a supportive team. Be ready to talk about your experiences working collaboratively and how you contribute to a positive team environment. Highlight any instances where you've helped colleagues or improved team dynamics.
✨Be Ready for the Outdoors
Since the job involves patrolling outside in all weather conditions, it’s important to express your readiness for this aspect. Mention your fitness level and any previous outdoor work experience to reassure them that you can handle the physical demands of the role.