At a Glance
- Tasks: Lead teams to enhance Sheffield's Housing and Neighbourhood services.
- Company: Join Sheffield City Council, a vibrant hub for innovation and community support.
- Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
- Other info: We value diverse backgrounds and support under-represented groups in our workforce.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in operational management and a passion for customer service required.
The predicted salary is between 36000 - 60000 £ per year.
Building Safety team.We are looking for an Operations and Development Manager to join Sheffield City Council's Building Safety service.Building Safety plays a critical role in ensuring council homes remain safe, compliant and well managed. Working across a range of statutory and regulatory responsibilities, the service is responsible for maintaining high standards of building safety, assurance and compliance across Sheffield's housing stock, supporting the Council's obligations as a landlord and accountable organisation.This is a key operational leadership role responsible for managing services, leading teams and driving performance across a complex and fast-moving service area.You will lead and support teams responsible for delivering building safety programmes and services, ensuring they are effective, well-governed and focused on achieving positive outcomes for residents and the Council.You will be responsible for:Leading teams and supporting high-quality service delivery.Managing performance, workloads, budgets and resources.Driving service improvement and implementing change.Developing and maintaining effective policies, procedures and systems.Monitoring compliance, performance and service standards.Working with colleagues, contractors, consultants, regulators and other stakeholders to deliver effective services.Supporting service planning and the delivery of strategic priorities.A significant part of the role will involve using performance information, operational data and customer insight to understand service performance, identify areas for improvement and support effective decision-making. You will help ensure that services are informed by accurate information and that performance is monitored, reported and acted upon.Technical knowledge, assurance and regulatory compliance are central to the success of the Building Safety service. We are looking for someone who understands the principles of building safety management and can provide effective leadership across technical and operational activities. You will help ensure that building safety risks are appropriately identified, assessed and managed, that compliance requirements are met, and that robust assurance arrangements support effective decision-making and service improvement.We are particularly interested in candidates with experience or knowledge in areas such as:Building Safety and compliance management.Fire safety and fire risk management.Building surveying and construction.Housing maintenance and property management.Asset management and investment planning.Mechanical and electrical systems.Risk management, assurance and regulatory compliance.Contractor, consultant and programme management.We are looking for someone who:Has experience leading operational or technical services in a complex environment.Has a strong track record of managing performance and delivering improvement.Can lead, motivate and develop teams to achieve high standards.Has strong analytical skills and is confident working with data, performance information and management reports.Can interpret complex information and present clear, evidence-based recommendations.Understands how data, assurance and risk information can be used to improve compliance and support decision-making.Can build effective working relationships with a range of stakeholders.Is comfortable managing competing priorities and making sound operational decisions.Has experience of managing budgets, resources and service delivery.We would particularly welcome applications from candidates with a background in building surveying, building safety, compliance, housing asset management, construction, fire safety or related technical disciplines who can combine technical understanding with strong leadership and operational management skills.This is an opportunity to play a key role in strengthening Building Safety services, supporting continuous improvement and helping ensure council homes remain safe and compliant for residents across Sheffield.For an informal discussion, please contact: We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.It is a great time to join us and we welcome your application.Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.Basis: Full TimePackage: Permanent
Operations and Development Manager in Sheffield employer: Sheffield City Council
Experts at Hand is an exceptional employer dedicated to fostering inclusive education in Sheffield, where you will have the opportunity to make a meaningful impact on children's lives. With a strong emphasis on professional development, collaboration, and flexible working arrangements, we create a supportive environment that values diversity and empowers our staff to thrive. Join us in shaping a future where every child belongs, and enjoy the unique advantage of working within a city committed to transforming educational practices.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Development Manager in Sheffield
✨Tip Number 1
Familiarise yourself with Sheffield City Council's current initiatives and projects. Understanding their goals and challenges will help you tailor your conversations and demonstrate how your experience aligns with their objectives.
✨Tip Number 2
Network with professionals in the housing and neighbourhood sector, especially those connected to Sheffield City Council. Attend local events or join relevant online forums to build relationships and gain insights into the council's culture and expectations.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams and driven improvements in previous roles. Be ready to discuss these during interviews, as they will showcase your leadership skills and commitment to exceptional customer service.
✨Tip Number 4
Demonstrate your understanding of diversity and inclusion in your discussions. Share how you've previously engaged with under-represented groups and how you plan to contribute to Sheffield's commitment to equality within the workforce.
We think you need these skills to ace Operations and Development Manager in Sheffield
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and requirements for the Operations and Development Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience in operations management, leadership, and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive improvement and innovation.
Write a Strong Cover Letter:Your cover letter should express your enthusiasm for the role and the organisation. Highlight specific examples of how you have successfully managed teams, improved services, and engaged with stakeholders in previous positions.
Showcase Your Commitment to Diversity:Given the emphasis on equality, diversity, and inclusion in the job description, include a section in your application that reflects your commitment to these values. Share any relevant experiences or initiatives you've been involved in that support under-represented groups.
How to prepare for a job interview at Sheffield City Council
✨Show Your Passion for Community Improvement
Make sure to express your enthusiasm for enhancing the Housing and Neighbourhood Service. Share specific examples of how you've positively impacted communities in previous roles, as this aligns with the council's mission.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide examples of how you've effectively managed teams. Highlight your ability to inspire and motivate others, as well as your commitment to fostering a positive work environment.
✨Emphasise Customer Service Excellence
Be ready to talk about your approach to delivering exceptional customer service. Discuss any strategies you've implemented to improve customer satisfaction and how you gather feedback to enhance services.
✨Engage with Stakeholders
Illustrate your experience in building alliances and engaging with key stakeholders. Prepare to share examples of successful collaborations that have benefited the community, showcasing your ability to work with diverse groups.