Estates Housing Officer

Estates Housing Officer

Sheffield Full-Time 22878 - 34318 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Sheffield residents by ensuring clean and safe neighbourhoods through inspections and community engagement.
  • Company: Sheffield City Council, dedicated to fairness and social justice.
  • Benefits: Competitive salary, full-time hours, and a commitment to diversity and inclusion.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Strong communication skills, teamwork, and basic IT literacy required.
  • Other info: Join a diverse team with opportunities for personal and professional growth.

The predicted salary is between 22878 - 34318 £ per year.

Job description

Post Title: 2x Estates Housing Officer

Portfolio: Place

Salary: Grade 4 (£ £28598)

Hours: Full Time 37 Hours per week

Worksite: Sheffield

Contract: Permanent

Informal Enquiries: Jay Collins

Location: The location is city wide, one role will initially be based at Jordanthorpe Housing Office, South and South West Sheffield, whilst the other will be at Crystal Peaks South East area. However, you will be expected to work in any Neighbourhood Team.

An exciting opportunity has arisen for Estates Housing Officers to join the Housing and Neighbourhoods Service within Sheffield City Council.

Are you highly motivated, enthusiastic and keen to assist the residents of Sheffield in keeping Neighbourhoods clean and safe?

We are looking for Estates Housing Officers to work as part of Sheffield City Council\’s Housing and Neighbourhood Service, supporting the delivery of a quality Housing Service.

Are you a real people person? Able to work as part of a team? Are you hard working and have good communication skills and deliver excellent customer care?

You will need to show an understanding of numeracy and literacy skills and will use IT equipment to record your work.

You will carry out health and safety inspections around the estates, liaising with customers, stakeholders, and members to help resolve issues with a focus on making the area a better place to live.

You will need to have the ability to work under pressure, meeting targets and deadlines, maintain accurate records and operate within policy and procedures with good administration skills.

You will work as part of a Neighbourhood housing team working closely with Neighbourhood officers to share intelligence on neighbourhood issues and to liaise with tenants in a courteous and friendly manner.

We are committed to fairness and social justice and welcome applications from everyone. We value our diverse workforce and aim to work together to make the most of our differences. Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Job details

Job reference

REQ003798

Date posted

17/10/2025

Application closing date

02/11/2025

Location

Sheffield

Salary

Blank

Package

Blank

Contractual hours

37

Basis

Full Time

Job category/type

Housing

Estates Housing Officer employer: Sheffield City Council

Sheffield City Council is an excellent employer, offering a supportive work culture that prioritises community engagement and social justice. As an Estates Housing Officer, you will benefit from a permanent position with opportunities for professional growth while making a meaningful impact in the lives of Sheffield residents. The council values diversity and inclusivity, ensuring a welcoming environment for all employees.
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Contact Detail:

Sheffield City Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Estates Housing Officer

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those already working at Sheffield City Council. A friendly chat can open doors and give you insider info on what they’re really looking for.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of local housing issues. Show us you care about making Sheffield a better place to live, and be ready to discuss how you’d tackle challenges in the neighbourhoods.

✨Tip Number 3

Practice your communication skills! As an Estates Housing Officer, you’ll need to connect with residents and stakeholders. Role-play common scenarios with a friend to build your confidence and refine your approach.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Estates Housing Officer

Communication Skills
Customer Care
Numeracy Skills
Literacy Skills
IT Skills
Health and Safety Inspections
Teamwork
Administration Skills
Ability to Work Under Pressure
Record Keeping
Understanding of Policy and Procedures
Problem-Solving Skills
Stakeholder Liaison
Time Management

Some tips for your application 🫡

Show Your Enthusiasm: Let your passion for helping the residents of Sheffield shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about making neighbourhoods cleaner and safer.

Highlight Your People Skills: As an Estates Housing Officer, you'll be working closely with tenants and stakeholders. Make sure to showcase your communication skills and any experience you have in customer care. We love a real people person!

Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-organised applications that get straight to the point, so make it easy for us to see why you're a great fit.

Apply Through Our Website: Don't forget to submit your application through our official website! It’s the best way to ensure we receive your details directly and can process your application smoothly. We can't wait to hear from you!

How to prepare for a job interview at Sheffield City Council

✨Know Your Neighbourhoods

Familiarise yourself with the areas you'll be working in, like Jordanthorpe and Crystal Peaks. Understanding local issues and community needs will show your commitment to making Sheffield a better place to live.

✨Showcase Your People Skills

As an Estates Housing Officer, you'll be dealing with residents daily. Prepare examples of how you've successfully communicated or resolved issues in the past. This will highlight your ability to connect with people and provide excellent customer care.

✨Demonstrate Your Organisational Skills

Be ready to discuss how you manage your time and keep accurate records. Bring examples of how you've met targets under pressure, as this role requires good administration skills and the ability to work efficiently.

✨Embrace Diversity and Inclusion

Sheffield City Council values a diverse workforce. Be prepared to talk about how you can contribute to fairness and social justice in your role. Showing that you understand and appreciate diversity will resonate well with the interviewers.

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