Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with income recovery and collection tasks in a dynamic team environment.
- Company: Join a forward-thinking Council committed to effective service delivery and community welfare.
- Benefits: Enjoy a hybrid work model, flexible hours, and opportunities for personal development.
- Why this job: Be part of a supportive team that values diversity and makes a real impact in the community.
- Qualifications: Experience in income collection, strong IT skills, and excellent communication abilities are essential.
- Other info: This role requires a DBS check and promotes inclusivity across all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
Job Title: Assistant PACE Officer
We are seeking an enthusiastic and positive individual who is customer-focused and committed to delivering modern and effective services.
The successful candidate will be responsible for administering income recovery tasks and income collection within the Council’s Payments, Accounts, Collection & Enforcement (PACE) Team.
This is a part-time position (14.48 hours over 2 days per week) within the Collection Team, based in the city centre at Howden House, operating on a hybrid model. Office attendance is required for training, meetings, and to meet service needs.
Key Responsibilities and Requirements:
- Experience in Income Collection and Performance Monitoring
- Ability to liaise effectively with internal and external stakeholders regarding income collection and debt management
- Excellent IT skills, including proficiency with the Council’s finance systems
- Proficiency in Microsoft 365 packages
- Strong team player with flexibility and willingness to contribute to team tasks
This role demands a commitment to teamwork, excellent communication and customer care skills, and effective stakeholder engagement.
If you possess the necessary skills, knowledge, and experience, we encourage you to apply.
Please read the full job description and person specification before submitting your application.
For more information about the role, please contact Sam Bexon via email or phone.
Safeguarding and Diversity
We are committed to safeguarding and promoting the welfare of children and vulnerable adults. All successful candidates will be required to complete a basic Disclosure and Barring Service (DBS) check.
We value diversity and are dedicated to increasing the representation of Black, Asian, Minority Ethnic, Disabled, and LGBTQ+ individuals in our workforce to better reflect the communities we serve. We also support flexible working arrangements for staff with unpaid caring responsibilities.
#J-18808-Ljbffr
Assistant PACE Officer employer: Sheffield City Council
Contact Detail:
Sheffield City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant PACE Officer
✨Tip Number 1
Familiarise yourself with the Council’s finance systems and Microsoft 365 packages. Being able to demonstrate your proficiency in these tools during the interview will show that you are ready to hit the ground running.
✨Tip Number 2
Prepare examples of your experience in income collection and performance monitoring. Think about specific situations where you successfully managed debt or improved processes, as this will highlight your relevant skills.
✨Tip Number 3
Research the PACE Team and its role within the Council. Understanding their objectives and challenges will allow you to tailor your responses in the interview and show your genuine interest in contributing to their success.
✨Tip Number 4
Practice your communication skills, especially in how you engage with stakeholders. Role-playing scenarios can help you articulate your approach to customer care and teamwork, which are crucial for this position.
We think you need these skills to ace Assistant PACE Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Assistant PACE Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience in income collection or performance monitoring. Provide specific examples of how you have successfully managed similar tasks or worked with stakeholders in the past.
Showcase IT Skills: Mention your proficiency with the Council’s finance systems and Microsoft 365 packages. If possible, include examples of how you have used these tools effectively in previous roles.
Demonstrate Teamwork and Communication: Illustrate your ability to work as part of a team and communicate effectively. Share instances where you contributed to team tasks or engaged with stakeholders to achieve common goals.
How to prepare for a job interview at Sheffield City Council
✨Show Your Customer Focus
As an Assistant PACE Officer, you'll need to demonstrate a strong commitment to customer service. Prepare examples of how you've successfully engaged with customers or stakeholders in the past, highlighting your problem-solving skills and positive attitude.
✨Highlight Your IT Proficiency
Since the role requires excellent IT skills, especially with finance systems and Microsoft 365, be ready to discuss your experience with these tools. Consider mentioning specific projects where you used these skills effectively.
✨Emphasise Teamwork and Flexibility
This position values teamwork and flexibility. Think of instances where you've worked collaboratively in a team setting and how you've adapted to changing circumstances. This will show that you're a great fit for their dynamic environment.
✨Prepare for Stakeholder Engagement Questions
Expect questions about how you would liaise with internal and external stakeholders regarding income collection and debt management. Prepare to discuss your communication strategies and any relevant experiences that showcase your ability to engage effectively.
