Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead housing services and make a real difference in Sheffield's communities.
- Company: Join Sheffield City Council, a dynamic social landlord committed to community growth.
- Benefits: Generous holiday entitlement, flexible working options, and support for professional development.
- Why this job: Shape the future of housing and empower diverse communities in a thriving city.
- Qualifications: Experience in operational management and a passion for exceptional customer service.
- Other info: Opportunities for under-represented groups and a commitment to equality and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board.
Exciting Housing Leadership Opportunities Be Part Of Our City's Growth and Transformation Service Manager vacancies.
Are you an inspirational leader with a passion for making a real difference? Join Sheffield City Council, one of the UK's largest and most dynamic social landlords at the heart of a thriving, ambitious city. With a housing stock of nearly 40,000 tenanted and leasehold properties, our Housing & Neighbourhoods Service is integral to Sheffield's continued success and growth.
As we embark on delivering our new Housing Strategy, we have three Service Manager vacancies across:
- Older People’s Independent Living
- Supported Housing and Temporary Accommodation
- Neighbourhood Services
This is your chance to play a crucial role in shaping the future for residents and communities throughout Sheffield. We are looking for exceptional individuals who are:
- Experienced operational managers with a proven ability to deliver results
- Natural leaders who inspire teams and communicate effectively
- Committed to delivering exceptional customer service to diverse communities
- Performance‑driven, with a record of achieving outstanding outcomes
- Change‑makers, eager to drive continual improvement and innovative transformation
- Great listeners, ready to seek and act on feedback from residents and partners
- Skilled collaborators, able to build alliances and engage stakeholders for the benefit of Sheffield's people
- Strategic thinkers, capable of aligning operational delivery with the Council's political direction and vision
If you are ready to take on a high‑profile role within a supportive and ambitious team, and want to help Sheffield's communities flourish, we would love to hear from you. Your leadership could be the key to unlocking new opportunities, delivering outstanding housing services, and driving positive change for thousands of residents.
Service Manager - Older People’s Independent Living (OPIL) service provides specialist housing and support for older adults (typically over 60) through schemes like sheltered housing, focusing on safety, independence, and integrated care, accessible via the council's housing options.
Service Manager - Supported Housing and Temporary Accommodation This team works in meeting statutory duties for homeless individuals in priority need, towards more suitable, stable housing options, while preventing homelessness with multi‑agency support, especially for vulnerable groups.
Service Manager - Neighbourhood Services The Neighbourhood teams manage the customer access points, tenancy enforcement and sustainment, estate services, community engagement, lettings, and the delivery of our Housing Plus model, where we identify and refer for additional support, to allow tenants to live independently and achieve a sustainable tenancy.
We are interested in hearing from candidates who are Chartered Institute of Housing level 4 qualified, but if not, we will support successful candidates to achieve it when in post. Achievement of this qualification is essential due to changes in legislation, and this is now a statutory requirement.
These are politically restricted posts and require significant time in the office and/or at locations around the city. Shortlisted candidates will be invited to an online assessment on Friday 6th February and final interview, in person in Sheffield on either 10th, 11th or 12th February. Please indicate any restrictions with your availability on these dates on your application.
For an informal discussion contact David Wilkinson, Service Manager on David.Wilkinson@sheffield.gov.uk.
We are investing in our workforce and are promoting opportunities to our under‑represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application.
Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form.
We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.
Full‑time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026.
Service Manager - Housing in Sheffield employer: Sheffield City Council HQ
Contact Detail:
Sheffield City Council HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Housing in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those connected to Sheffield City Council. Attend local events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the council's current housing strategies and challenges. Show us you’re not just a candidate, but someone who’s genuinely interested in making a difference in Sheffield’s communities.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've inspired teams and delivered exceptional customer service. We want to hear about your change-making experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our ambitious team at Sheffield City Council.
We think you need these skills to ace Service Manager - Housing in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the specific requirements of the Service Manager role. We want to see how you can make a real difference in Sheffield's housing services!
Showcase Your Leadership Skills: As an inspirational leader, it's crucial to demonstrate your ability to inspire teams and communicate effectively. Share examples of how you've led teams to achieve outstanding outcomes in your previous roles.
Emphasise Customer Service Commitment: We’re all about delivering exceptional customer service. Make sure to include any relevant experiences where you’ve gone above and beyond for diverse communities, as this is key to our mission at Sheffield City Council.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Sheffield City Council HQ
✨Know Your Stuff
Make sure you understand Sheffield City Council's housing strategy and the specific needs of the communities you'll be serving. Research the different service areas like Older People’s Independent Living and Supported Housing, so you can speak confidently about how your experience aligns with their goals.
✨Show Your Leadership Skills
Prepare examples that showcase your leadership style and how you've inspired teams in the past. Think about times when you’ve driven change or improved services, as this will resonate well with the interviewers looking for a natural leader.
✨Emphasise Customer Service
Be ready to discuss your commitment to exceptional customer service. Share specific instances where you’ve gone above and beyond to meet the needs of diverse communities, as this is crucial for the role and will demonstrate your alignment with their values.
✨Engage and Collaborate
Highlight your ability to build alliances and engage stakeholders. Prepare to talk about how you’ve successfully collaborated with various partners in the past, as this will show that you can work effectively within the council's framework and contribute to Sheffield's growth.
