Sheffield City Council HQ is seeking experienced Customer Service Officers to join the Core Customer Hub. You will help residents, communities and businesses access information and services across phone, in-person, and online channels, handling diverse enquiries and medium-complexity requests.
You will work in a rota-based, hybrid environment from home and office, supporting back-office processes and face-to-face interactions.
#J-18808-Ljbffr
Hybrid Customer Service Officer — Multichannel Support in Sheffield employer: Sheffield City Council HQ
Sheffield City Council is an exceptional employer, dedicated to transforming Adult Social Care and supporting the independence of neurodivergent adults and those with complex needs. With a strong commitment to equality, diversity, and inclusion, the council fosters a collaborative work culture that values innovative approaches and offers flexible working opportunities, generous holiday entitlements, and a focus on employee growth. Joining our Neurodiversity and Complex Needs Team means being part of a supportive environment where your contributions directly impact the lives of individuals in the community.
