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- Tasks: Manage inboxes, diaries, and provide support across various educational services.
- Company: Join a leading age-inclusive jobs board focused on empowering the over-50s workforce.
- Benefits: Enjoy 26 days annual leave, flexible working, and professional development opportunities.
- Why this job: Make a real impact while developing your career in a supportive team environment.
- Qualifications: Strong administrative skills and experience in a busy office are essential.
- Other info: Flexible working options available, including part-time and job share arrangements.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Exciting Opportunity – Senior Business Support Officer
We are looking for a Senior Business Support Officer to join our dynamic team! This role involves working across multiple sites, managing high volumes of work, and providing essential support to key services.
About the Role
As a Senior Business Support Officer, you will:
- Organise inboxes and manage diaries effectively.
- Monitor and respond to enquiries efficiently.
- Provide vital support across the Lifelong Learning and Skills service, including:
- Sheaf Training – A post-16 Special Educational Needs centre.
- Family Adult Community Education Service – Delivering community-based adult learning.
- Careers Development Centre – Supporting apprenticeships and career development.
What We\’re Looking For
We need a committed, enthusiastic, and self-motivated individual with:
- Experience working in a busy office environment with strong administrative skills.
- Excellent IT skills and confidence in both verbal and written communication.
- The ability to handle sensitive information and work proactively to solve problems.
- A positive approach to relationship-building and teamwork.
Why Join Us?
- Generous Annual Leave – 26 days plus public holidays, increasing to 31 days after 5 years (with the option to purchase additional leave).
- Flexible Working – A flexi-time scheme to support work-life balance.
- Professional Development – Training opportunities for career growth.
- Pension Scheme – Access to a generous government pension.
- Salary Sacrifice Benefits – Including an employee car lease scheme.
- Health & Wellbeing Support – Cycle-to-work scheme, free eyesight tests, and travel expenses.
This is a fantastic opportunity to develop your career while making a real impact within our organisation.
We look forward to hearing from you!
We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment. All successful candidates will be required to complete an Enhanced Disclosure and Barring Service Check.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.
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Senior Business Support Officer employer: Sheffield City Council HQ
Contact Detail:
Sheffield City Council HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Officer
✨Tip Number 1
Familiarise yourself with the Lifelong Learning and Skills service. Understanding the specific needs and challenges of the services like Sheaf Training and the Family Adult Community Education Service will help you demonstrate your commitment and readiness to support these areas effectively.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in a busy office environment. Be ready to discuss specific tools or methods you use to keep everything on track, as this is crucial for the role.
✨Tip Number 3
Highlight your IT proficiency by being prepared to discuss the software and tools you are familiar with. Mention any experience with managing inboxes and diaries, as well as any relevant administrative systems that could be beneficial in this role.
✨Tip Number 4
Emphasise your communication skills by thinking of examples where you've successfully built relationships in a professional setting. Being able to articulate how you handle sensitive information and resolve conflicts will set you apart from other candidates.
We think you need these skills to ace Senior Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in busy office environments. Emphasise your IT skills and any experience you have with diary management and handling sensitive information.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific examples of how you've successfully managed high volumes of work and supported teams in previous positions.
Highlight Communication Skills: Since excellent verbal and written communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively, both in writing and verbally.
Showcase Problem-Solving Abilities: Include instances where you've proactively solved problems or improved processes in your previous roles. This will show your potential employer that you can handle challenges effectively.
How to prepare for a job interview at Sheffield City Council HQ
✨Showcase Your Organisational Skills
As a Senior Business Support Officer, you'll need to manage inboxes and diaries effectively. Be prepared to discuss specific examples from your past experiences where you successfully organised tasks or managed multiple priorities.
✨Demonstrate Your Communication Abilities
Excellent verbal and written communication skills are crucial for this role. During the interview, highlight instances where you effectively communicated with colleagues or clients, especially in handling sensitive information.
✨Emphasise Problem-Solving Skills
The ability to proactively solve problems is key. Think of situations where you identified an issue and took the initiative to resolve it. Sharing these examples will show your potential employer that you're a self-motivated individual.
✨Highlight Teamwork and Relationship-Building
A positive approach to teamwork is essential. Be ready to discuss how you've built relationships in previous roles, particularly in busy office environments, and how you contributed to a collaborative atmosphere.
