At a Glance
- Tasks: Coordinate patient care and manage administrative tasks for a multidisciplinary team.
- Company: Join Sheffield Children's NHS Foundation Trust, a leader in children's health with a compassionate approach.
- Benefits: Enjoy generous annual leave, pension schemes, health programmes, and exclusive discounts.
- Other info: This role offers a competitive salary and is part-time, with a commitment to diversity and inclusion.
- Why this job: Make a real impact on children's health while working in a supportive and inclusive environment.
- Qualifications: 5 GCSEs or equivalent, plus experience in administration and data management.
The predicted salary is between 26530 - 29114 £ per year.
Sheffield Children’s NHS Foundation Trust is leading the delivery of a specialist Complications related to Excess Weight (CEW) service for children and young people across Sheffield, Barnsley, Doncaster, and Rotherham. Our diverse team of Doctors, Nurses, Dietitians, Psychologists, and Family Support Workers provides integrated, family-centred care for young people managing health issues related to excess weight. We are looking for a Healthcare Service Co-ordinator to join the team. You will coordinate the administrative and operational aspects of the service, ensuring seamless care delivery across multiple sites and facilitating communication between families, healthcare professionals, and external partners.
About You:
- 5 GCSEs (Grade A-C/9-4) or equivalent, or Level 4 qualification/experience.
- Experience coordinating services and working in an administrative support role.
- Experience of data collection, entry, and generating reports using database systems.
Join us in delivering high-quality, compassionate care to children and families across South Yorkshire. Apply today to be part of our team!
Main duties of the job:
- Co-ordinate patient care within the specialty, managing administration, database, and treatment scheduling to support the multidisciplinary team (MDT).
- Ensure appointments and tests align with clinical plans and maintain accurate records of treatment schedules and medications.
- Be the first contact for patients, families, and professionals, relaying messages and facilitating communication with healthcare teams.
- Communicate with clinical areas, external bodies (e.g., GPs, SHINE), and patients to ensure seamless care and service coordination.
- Maintain accurate patient and investigation data for clinical audits.
- Support the MDT with new initiatives, data analysis, and audits to improve services and patient outcomes.
About us:
At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children’s Health. We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise. We’re proud that 73% of colleagues would recommend Sheffield Children’s as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey. Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we’re excited to keep building our leadership in children’s health, improve experiences for patients and staff, and focus on our communities and population health. We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Diversity Statement:
At Sheffield Children’s, we are committed to creating an inclusive environment that celebrates diversity and supports everyone’s success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members. Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver.
Person Specification:
- 5 GCSE's or equivalent
- Administrative experience using office systems
- An understanding of processes which ensure confidentiality is maintained and Data Protection requirements are adhered to.
- Experience of data collection and input
- Experience of producing reports from database systems
- Experience of working in a healthcare or social care environment
- Organised with ability to coordinate multiple pieces of work at the same time.
- Excellent attention to detail and accuracy in administration tasks
- Excellent customer service skills with ability to manage expectations and find solutions to problems
- Sensitivity, compassion and empathy with ability to provide guidance to people.
- Ability to work collaboratively with teams and external key stakeholders.
- Ability to use Microsoft Office applications
- Ability to solve problems and prioritise work using initiative
- Passionate about creating an inclusive and supportive environment where everyone can fully participate and thrive
- Ability to work flexibly as the role requires
- Ability to identify areas for improvement and propose solutions
- Confidence in dealing with colleagues from different teams and levels of seniority.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salary: £26,530 to £29,114 a year per annum pro rata
Contract: Permanent
Working pattern: Part-time
Contact Details:
Sheffield Children's Recruitment Team
scn-tr.recruitment.team@nhs.net
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Services Co-ordinator in Sheffield
✨Tip Number 1
Familiarise yourself with the specific healthcare services offered by Sheffield Children's NHS Foundation Trust. Understanding their approach to family-centred care and the Complications related to Excess Weight (CEW) service will help you demonstrate your alignment with their values during interviews.
✨Tip Number 2
Network with current or former employees of Sheffield Children's to gain insights into the role and the team dynamics. This can provide you with valuable information that you can use to tailor your discussions and show your genuine interest in the position.
✨Tip Number 3
Prepare to discuss your experience in coordinating services and managing administrative tasks. Be ready to share specific examples of how you've successfully handled similar responsibilities, as this will highlight your suitability for the Healthcare Services Co-ordinator role.
✨Tip Number 4
Showcase your understanding of data protection and confidentiality in healthcare settings. Being able to articulate your knowledge in these areas will demonstrate your commitment to maintaining high standards of patient care and compliance with regulations.
We think you need these skills to ace Healthcare Services Co-ordinator in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administrative roles and service coordination. Emphasise any experience you have in healthcare settings, as well as your ability to manage multiple tasks effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for working with children and families. Mention specific examples of how your skills align with the responsibilities of the Healthcare Services Co-ordinator role, particularly in communication and data management.
Highlight Relevant Skills:In your application, focus on skills such as attention to detail, customer service, and the ability to work collaboratively. Provide examples of how you've used these skills in previous roles, especially in coordinating services or managing patient care.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Sheffield Children's
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Healthcare Services Co-ordinator. Be prepared to discuss how your previous experience aligns with coordinating patient care and managing administrative tasks.
✨Showcase Your Communication Skills
As the first contact for patients and families, strong communication skills are essential. Prepare examples of how you've effectively communicated with diverse groups in past roles, especially in healthcare settings.
✨Demonstrate Organisational Abilities
Highlight your ability to manage multiple tasks simultaneously. Be ready to discuss specific instances where you successfully coordinated various pieces of work, ensuring accuracy and attention to detail.
✨Emphasise Your Commitment to Inclusivity
Sheffield Children's values diversity and inclusion. Share your experiences or ideas on how to create an inclusive environment, demonstrating your alignment with their CARE values of Compassion, Accountability, Respect, and Excellence.
