Deputy Quality Manager

We are seeking to recruit an enthusiastic, well-motivated individual to join our team as a Deputy Quality Manager within the Pharmacy, Diagnostics and Genetics Care Group at Sheffield Children's Hospital NHS Foundation Trust. The post holder will share the Trust values and be a compassionate, accountable individual who treats all colleagues, patients and service users with respect whilst delivering excellence in their role.

The Deputy Quality Manager, under the leadership of the Quality Manager, will assist in maintaining and developing the Quality Management System (QMS) for the Pathology Laboratories. The objective being that the Pathology Laboratories become progressively more effective and efficient in quality terms and meets both regulatory and accreditation requirements. The post holder will provide support, advice and guidance to Care Group and Departmental managers in the areas of document control, audit, corrective/preventative actions, incident management, management of training, asset and supplier records, and preparation for UKAS/MHRA/HTA accreditation visits. The post holder will be a key member of the quality management team.

Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings. We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."

• Outstanding patient care
• Brilliant place to work
• Leader in children's health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars. We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.

Job responsibilities include maintaining and developing the Quality Management System, providing support and guidance to managers, and ensuring compliance with regulatory and accreditation standards.

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community.

The Trust is committed to providing great quality patient care and keeping children, young people and families at the heart of what we do by following our CARE values:

• Compassion: leading by kindness and showing empathy, understanding and respect
• Accountability: striving to do the right thing and owning responsibility
• Respect: value differences, tackling inequality and fostering a culture of inclusion
• Excellence: delivering a high-quality standard of care

Qualifications and Training:

• Essential: BSc in a Science related subject e.g. Biomedical Science (2.2 or above). Evidence of active participation in Continual Professional Development (CPD).
• Desirable: Appropriate MSc or equivalent evidence of extended practice. Recognised Quality Management qualification e.g. IBMS Certificate of Expert Practice in Quality Management. Basic management/leadership qualification. HCPC registration or professional registration in a scientific or quality management field.

Experience:

• Essential: Laboratory background with relevant experience of external regulatory accreditation (e.g. UKAS, CPA, HTA, MHRA) and laboratory quality management processes. Experience in quality management. Experience of performing audits to regulatory standards. Experience of giving presentations to staff to inform and influence practice. Experience of building effective relationships with a wide range of stakeholders in order to engage with them.

Knowledge and Skills:

• Essential: Knowledge of relevant statutory requirements and systems of accreditation. Knowledge and understanding of the theory of laboratory quality management. Demonstrable ability in using a Quality Management Software System e.g. QPulse. Demonstrable ability in the use of IT systems and Microsoft software packages for the manipulation of data and production of statistics and reports. Knowledge of diagnostic testing procedures. Knowledge of Health and Safety, COSHH regulations, and Risk Management requirements especially in relation to the hazards posed by and precautions needed with biological fluids, chemical and solvents. Good written and verbal communication skills. Good teaching and presentation skills. Diplomacy and interpersonal skills with the ability to negotiate and mediate where necessary. Able to overcome barriers to engagement using persuasive communication. Able to plan and prioritise a wide range of competing priorities to meet deadlines liaising with other stakeholders as required. Able to analyse information and evaluate situations to draw conclusions and where required solve problems.

Personal Attributes:

• Essential: Meticulous attention to detail. Able to work alone or as part of a team. Adaptable to change. Able to work flexibly as required. Innovative, self-motivated and self-confident. Pleasant/approachable disposition.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Employer name: Sheffield Children's NHS Foundation Trust

Address: Sheffield Children's Hospital, Western Bank, Sheffield, S10 2TH