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For Companies At a Glance
- Tasks: Provide a warm reception and administrative support in a caring environment.
- Company: Join a compassionate charity dedicated to supporting older people and those with dementia.
- Benefits: Competitive pay, ongoing training, career progression, and free meals.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Enjoy a supportive team culture with opportunities for personal growth.
The predicted salary is between 10 - 15 £ per hour.
Are you detail orientated with a passion for creating a welcoming environment? Do you find satisfaction in knowing that your efforts contribute to the wellbeing of the people around you? We are looking for a Receptionist / Administrator to work at our residential care home based in Sharrow, S11.
Details
- Hours: 20 hours per week
- Pay: £12.40 per hour
All new team members are required to attend an induction at our training room in S13 prior to starting work in the care home. These are run every three weeks, starting on a Monday between 9:30am and 4:30pm.
Person Specification
- Be proactive and adaptable to change
- Have strong communication skills
- Be highly attentive to detail
- Have good time management and organisational skills
- Be willing to learn and develop
- Have an awareness of data protection legislation
- Be approachable and be able to connect and empathise
- Have experience in using office equipment and software
What we offer
- Full induction, mentorship and ongoing training
- Access to 100+ elearning courses
- Guaranteed working hours on a permanent contract
- Career progression
- Access to diploma training courses
- Established not for profit charity
- Work in your local community
- Free drinks and subsidised meals
- Blue light discount package
- Access to the NEST pension scheme
- Reward and recognition incentives
- Refer a Friend scheme
- Free uniform
- Free DBS check
- Paid holiday which increases with length of service
- Enhanced maternity pay after 5 years service
- Double pay on Christmas Day, Boxing Day & New Years Day
- Eligibility for The Company Shop membership
The job role
- To provide a professional reception service to telephone callers and visitors
- To be the initial point of contact for resident and staff queries, ensuring that all are passed on to the relevant individual in a timely manner
- To support the care home with all aspects of administrative support, including maintaining the care home diary and typing support when required
- To assist in the set-up of new residents on the computer ensuring all information has been provided, entered correctly and updated where necessary
- To open, sort and distribute mail within the care home
- To assist with the handling and recording of purchase invoices, petty cash and other financial aspects at the care home
- To be aware of all policies, procedures and documentation within the charity Policy and Procedure manual and Document file and update these when required
- To correctly store and file documents in line with regulations
- To uphold Sheffcare’s values
- To attend regular training where required
Sheffcare are an independent local charity established in 1994 and care for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion, and we are seeking individuals who share our ethos, regardless of their background or experience level.
What we value
- Kindness
- Dignity
- Respect
- Independence
- Choices
How to apply
Complete an application form to apply! All Receptionist / Administrator positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years (or longer, if you have worked in social care before). We cannot accept applications from those requiring sponsorship. Once you have submitted your application form, we will respond within 5 working days if your application has been selected for further consideration. Please be aware that due to the number of applications we receive, we may not always be able to respond to unsuccessful applicants.
Receptionist/Administrator (Grange Crescent Residential Home) in Sheffield employer: Sheffcare Ltd
Contact Detail:
Sheffcare Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator (Grange Crescent Residential Home) in Sheffield
✨Tip Number 1
Get to know the company! Research Sheffcare and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you align with their mission.
✨Tip Number 2
Practice your communication skills! As a Receptionist/Administrator, you'll be the first point of contact. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to make a great impression.
✨Tip Number 3
Be proactive! If you get the chance to visit the care home before your interview, take it. This shows your enthusiasm and gives you a feel for the environment, which can help you stand out from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Sheffcare and contributing to the wellbeing of the residents.
We think you need these skills to ace Receptionist/Administrator (Grange Crescent Residential Home) in Sheffield
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your passion for creating a welcoming environment shine through. We want to see how your enthusiasm aligns with our values of kindness and respect.
Be Detail-Oriented: Since attention to detail is key for this role, make sure your application is free from typos and errors. Double-check everything before hitting submit – it shows us you care about the little things!
Highlight Relevant Experience: If you've got experience in administration or working with people, don’t hold back! Share specific examples that demonstrate your skills and how they relate to the responsibilities of the Receptionist/Administrator role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive – just what we like to see!
How to prepare for a job interview at Sheffcare Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist/Administrator. Familiarise yourself with the specific tasks mentioned in the job description, like managing the care home diary and handling financial aspects. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether it’s resolving queries or connecting with residents. Practising clear and friendly responses can also help you feel more confident during the interview.
✨Emphasise Attention to Detail
Given the importance of detail in this role, be ready to discuss how you ensure accuracy in your work. Share specific instances where your attention to detail made a difference, such as correctly entering information or maintaining organised files. This will highlight your suitability for the position.
✨Demonstrate Your Values
Sheffcare values kindness, dignity, and respect. Think about how these values resonate with you and prepare to share personal anecdotes that reflect your commitment to these principles. Showing that you align with their ethos will set you apart as a candidate who truly cares about the wellbeing of others.
