Sheerwater Health Centre, a small family-run GP practice, is recruiting a medical secretary to give secretarial, administrative and reception support to the practice management team, doctors and clinicians. The work covers reception cover, referrals, patient emails and calls, filing, and private patient requests such as insurance and medical reports. It is a 25-hour part-time post spread across the week, with possible extra hours to cover team absence.
What the job involves
- Provide an efficient admin service for GPs and clinicians as part of a team
- Cover reception
- Send referrals
- Manage referral requests
- Action admin tasks passed to the secretarial and admin team
- Action emails from patients and other healthcare services
- Take incoming and make outgoing calls, taking messages, answering queries and booking appointments
- Cover secretarial, admin and reception colleagues during sickness and annual leave
- File records
- Administer private patient requests, including insurance, medical reports, SARs and medical examinations
- Manage registrations and deductions
Qualifications
- GCSE or equivalent, grade A to C in English and Maths (preferred)
Experience
- Experience of working in the NHS (preferable)
Skills & knowledge
- Articulate
- Works well within a busy team
- Uses initiative
- Efficient and flexible
- Professional
- Extremely good attention to detail
Nice to have
- Knowledge of EMIS and Docman
- Experience of working in primary care
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