ER Advisor - 12 month FTC Shawbrook Human Resources London, GB Published on December 9, 2025

You will work as a trusted advisor with line managers across the business providing support, advice, coaching and guidance on all employee relations matters and our policies and procedures to ensure a fair and consistent approach for all. You will proactively coach line managers to build a self‑service culture whilst continually reviewing and recommending process improvements to enable a seamless experience for all our colleagues.

Key Role Responsibilities

• Advise and support line managers on all aspects of employee relations including disciplinary, capability (performance and sickness absence), grievance and flexible working.
• Coach and educate the employees and line managers as to how they can support themselves and develop their confidence through HR Hub self‑service, AskHR and other HR systems.
• Work closely with the People Partners to support on any strategic initiatives including reorganisations, talent planning, redundancy, TUPE and settlement agreements.
• Work closely with the askHR team, to support, advise and coach on management of key HR processes within the Employee lifecycle including policy queries.
• Identifying opportunities for improvements and automation of HR processes to enhance efficiency and effectiveness of HR team, whilst ensuring the employee experience is consistent across the business.
• Day to day management of HR approvals related to workflows within HR systems and ensuring OD and people data is accurate and timely.

The Person

• Proven HR generalist with a particular employee relations focus.
• Sound knowledge of UK Employment Law.
• Experience of working in a fast‑paced environment with strong focus on customer outcomes.
• Desirable to have banking/financial services experience.

Key attributes

• Builds strong and trusted relationships and able to communicate with and relate to people at all levels of the organisation.
• Proactive, self‑motivated and able to work on own initiative.
• Demonstrates resilience and able to stay calm and work under pressure and to tight deadlines.
• Attention to detail and methodical in work practices.
• Discreet, diplomatic and able to handle sensitive information in confidence.
• Strong team player.
• Adaptable & flexible.
• Enthusiastic "can do" attitude.
• Values in line with Shawbrook values/culture.

The Opportunity

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainty we deliver. We are a purpose‑led organisation, with a focus on delivering long‑term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth‑focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world.
• Relish a challenge and enjoy a fast‑paced, innovative and hardworking culture.
• Enjoy finding new and better ways to solve complexity and make things happen.
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups.
• Care about society and the environment and want to be part of a business that cares too.
• Want to continue to grow professionally and be the best version of yourself.

Reward

Your wellbeing - We take your health and well‑being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment.
• Free access to Headspace, a mindfulness & meditation digital health app.
• Free access to Peppy digital health app that offers personalised support through fertility treatment, becoming a parent or menopause.
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health.
• Cycle to work scheme.
• Discounts on gym membership.
• Contributory pension scheme & death in service.

Your Lifestyle

It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year.
• Option to buy or sell holiday days through our flexi‑holiday scheme.
• Discounts on gym membership nationwide.
• Access to discounts on a range of high street and online brands.

Your Contribution

We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success.
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done.