At a Glance
- Tasks: Lead the IPS team, ensuring top-notch service delivery and performance.
- Company: Join a diverse and inclusive organisation committed to making a difference.
- Benefits: Enjoy 25 days annual leave, paid volunteering, and a strong pension scheme.
- Other info: Flexible working options and extensive learning opportunities available.
- Why this job: Make a real impact in mental health services while developing your career.
- Qualifications: Expertise in IPS and strong people management skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an IPS Service Manager who can oversee the day‑to‑day delivery and overall performance of the Individual Placement and Support (IPS). Combining vision and direction with strong relationship building and people management skills, you will take accountability for project performance across our own delivery area. You will need an expert understanding of Individual Placement and Support, the fidelity scale and how that interacts with the IPS fidelity manual.
Responsibilities
- Manage Team Leader(s) by providing regular supervision around IPS practice issues and support around complex staffing and caseload issues.
- Work in a home‑based role while maintaining face‑to‑face meetings in your delivery area for at least half the week.
- Build partnerships with local NHS Trusts, employment providers, referral sources, stakeholders and commissioners.
- Collaborate with local mental health team Service Managers/Team Leaders to ensure the IPS Service is integrated within the NHS Mental Health teams.
- Develop positive working relationships with external partners, notably NHS England and IPS Grow.
Benefits
- 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday.
- 2 days paid volunteering leave each year.
- Enhanced pension scheme after 6 months.
- Life Assurance at 3 times your annual salary rate.
- Access to a suite of learning and development opportunities including apprenticeships, master’s level qualifications, and management development programmes.
- Opportunities to connect with employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women’s Network, Managing Network, Menopause Network Group).
- Health and Wellbeing initiatives including internal support and employee assistance programme.
- Opportunity to request flexible working from day one.
Diversity & Inclusion
Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. We are proud to be certified as an employer who meets the National Equality Standard, are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme, and we continually strive to reflect the diversity of UK society at every level within our organisation.
Service Manager employer: Shaw Trust
Shaw Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 25 days of annual leave, enhanced pension schemes, and access to diverse learning opportunities, employees are empowered to thrive in their roles. The home-based nature of the Service Manager position allows for flexibility while fostering strong partnerships within the local NHS Trusts, making it a rewarding opportunity for those passionate about making a difference in mental health services.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to the IPS field. Attend local events or online webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to service management and IPS. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your expertise! When you get the chance to meet potential employers, be ready to discuss your understanding of the IPS fidelity scale and how it impacts service delivery. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Manager role. Highlight your experience with Individual Placement and Support, and how it aligns with our vision at StudySmarter. We want to see how you can bring your unique skills to our team!
Showcase Your People Skills:As a Service Manager, you'll be managing teams and building relationships. Use your application to demonstrate your people management skills and any relevant experiences you've had in fostering collaboration. We love seeing examples of how you've made a positive impact in previous roles!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid jargon and make it easy for us to see why you're the right fit for the job!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and let us know why you want to join StudySmarter!
How to prepare for a job interview at Shaw Trust
✨Know Your IPS Inside Out
Make sure you have a solid understanding of Individual Placement and Support (IPS) and the fidelity scale. Brush up on how these concepts interact with the IPS fidelity manual, as this knowledge will be crucial in demonstrating your expertise during the interview.
✨Showcase Your People Skills
As a Service Manager, you'll need to manage Team Leaders and build partnerships with various stakeholders. Prepare examples of how you've successfully built relationships and managed teams in the past. This will help you illustrate your strong relationship-building skills.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially around complex staffing and caseload issues. Think of specific scenarios from your previous roles where you navigated challenges effectively, and be ready to discuss them in detail.
✨Demonstrate Your Commitment to Diversity & Inclusion
Shaw Trust values diversity and inclusion, so be prepared to discuss how you can contribute to creating an inclusive environment. Share any experiences or initiatives you've been involved in that promote diversity within teams or organisations.
