At a Glance
- Tasks: Support young people in a care setting, providing guidance and practical skills.
- Company: Homes2Inspire, a leading provider of children's homes in the UK.
- Benefits: Competitive salary, comprehensive training, generous leave, and wellbeing support.
- Other info: Flexible shifts with opportunities for career growth and recognition.
- Why this job: Make a real difference in young people's lives while developing your career.
- Qualifications: Experience with children or young people, strong communication skills, and a caring attitude.
The predicted salary is between 28650 - 28650 £ per year.
We are looking for a full time, permanent Service Support Co-ordinator to work with our care leavers team in Northampton, NN1, which provide supported accommodation services for young people aged between 17 - 21.
As a Service Support Co-ordinator, you will provide onsite support for young people who live in our service, being the first port of call for young people for immediate advice, guidance and signposting to other key workers or agencies.
Hours of work / shifts
The service operates 24 hours a day, 7 days a week. Staff will be required to work 12 hour shifts from:
- 0800 - 2000
- 2000 - 0800
You will work every other weekend and work 3 days one week and 4 days on another week.
Responsibilities
- Provide a full administrative service so that the needs of the functional/departmental team are met.
- Maintain effective work systems, ensuring that all correspondence and documentation is dealt with in a professional manner that meets audit requirements.
- Maintain comprehensive stocks of all forms and documentation required by the function/department so that it is available when required.
- Collate, produce and distribute regular and ad-hoc statistics and reports so that individuals and departments receive accurate up to date information.
- To facilitate key work session with young people to achieve required outcomes against their pathway/ care plan.
- Ensure the safety and wellbeing of young people based at provision, carrying out daily health and safety checks and monitoring visitors.
- Work directly with the young people in supporting them to gain the skills to carry out practical tasks, ensuring young people take responsibility for hygiene, day to day chores and preparing meals.
- Be flexible within your work patterns to meet the need and support positive outcomes.
- Ensure the protection and safeguard the wellbeing of the young people in our care.
- Monitor CCTV and visitors coming into the building
Requirements
- Have a minimum of 12 months experience working with children and young people or in a care setting.
- Compassion, patience, and a genuine desire to make a difference.
- Strong communication and interpersonal skills.
- Ability to remain calm in challenging situations.
- Honesty, empathy, and a commitment to being a positive role model.
Homes2Inspire are one of the UK's leading providers of children's homes, caring for over 150 children across 56 homes and 2 semi-independent leaving care facilities.
We are proud to be part of the Shaw Trust Group, a charity dedicated to transforming lives across the UK.
Benefits
- Competitive salary (£27,976 - £28,650 per annum).
- Comprehensive training and career development pathways.
- Generous annual leave, with option to purchase 5 extra days.
- Employee Assistance Programme (EAP) and wellbeing support.
- Unum Healthcare - App-based access to healthcare reimbursements, mental health support, remote GP, and wellbeing perks
- Aviva Digicare - Access free healthcare services including Digital GP consultation, Annual Health Check and Mental Health Assessments
- Refer a Friend bonus.
- Discounts on shopping, cinema, holidays, plus Blue Light Card access.
- Cycle to Work scheme.
- Recognition awards for long service and attendance.
- #J-18808-Ljbffr
Service Support Co-ordinator in Northampton employer: Shaw Trust
Shaw Trust is an exceptional employer that prioritises community impact and employee well-being. With a strong commitment to diversity, employees enjoy generous benefits such as 25 days of annual leave and an enhanced pension scheme, alongside ample opportunities for professional development in the vibrant setting of Greater London.
StudySmarter Expert Advice🤫
We think this is how you could land Service Support Co-ordinator in Northampton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Shaw Trust.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Shaw Trust!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Shaw Trust, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Shaw Trust or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Support Co-ordinator in Northampton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Shaw Trust:Before hitting send, make sure to tailor your application specifically to Shaw Trust! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Shaw Trust
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
